Scott the Insurance Recruiter: Commercial Insurance Account Manager-Detroit, MI

Wednesday, February 26, 2014

Commercial Insurance Account Manager-Detroit, MI

As a Commercial Insurance Account Manager with this Detroit based independent agency, you'll be responsible for stepping into a team that is experiencing terrific growth and needs an knowledgeable client professional to help take on new and existing clients. This is a family owned company where producers, executives and account managers are all working together for the same goal. It doesn't have a lot of corporate segmentation that comes with bigger insurance brokerages. To assume this new role you must have enough property and casualty technical knowledge and account management experience to work independently and handle everything involving the administration of policies post-binding from billing and claims to renewal marketing.

Commercial Account Manager Responsibilities:

Serve as the primary client service point of contact to the insured handling a host of different issues that come up including changes in exposure, additions and cancellations of policies, billing and claims concerns, renewal preparation and marketing; creating RFPs and communicating with the sales team on updates pre-closing.
Answer questions about coverage and pricing, create and execute the renewal cycle, coordinate all renewal marketing and create RFPs.
Be a resource for producers and client service colleagues concerning markets, coverage issues and claims.

Commercial Account Manager Qualifications:

Five (5) or more years of commercial insurance experience; most with an agency as a CSR or account manager.
Must have experience being the primary point of contact on a book of business handling not just administrative tasks but also direct client contact, some marketing and renewal management.
Familiarity with an agency management system like TAM or Applied is very helpful.
State insurance license.