Thursday, February 6, 2014

Commercial Lines Account Manager-Baton Rouge, LA

Typically insurance agencies have a one-on-one pairing between account managers and producers.  As the producer’s book grows its necessary to share resources within a team or make another hire.  This position is unique in that the producer’s book is so well established and complex it requires a multiple client service professionals to support all of the accounts.  Many of accounts are risk management sized and need several experienced account managers to coordinate communication, marketing and renewal efforts for each piece of business.  This is an excellent position for someone looking for a challenging, fast paced position with a huge team dynamic.

Commercial Lines Account Manager Responsibilities:
  • Establish solid client relationships and manage the delivery of services along with answering questions from clients about coverage, billing and endorsements.
  • Identify important client needs as well as cross selling opportunities and effectively communicate those needs to the sales team.
  • Coordinate the renewal activity of client accounts like information gathering, rate, pricing negotiations, proposal writing and communications.

Commercial Lines Account Manager Requirements:
  • At least three to five (3-5) years of commercial property and casualty insurance experience in an account management capacity.  Underwriting experience, because of the policy handling and rating experience will absolutely be considered.
  • Bachelor’s degree or commensurate experience.
  • Broad proficiency with P&C policies like general liability, property, auto and workers compensation is required.
  • Experience with billing, customer service calls, policy review, and renewal marketing.
  • Active state insurance license.

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