Thursday, February 27, 2014

Director, CQI-Dallas, TX

We seek an individual with strong project/program management skills.  The ideal candidate must have the ability to effectively manage several high-priority projects simultaneously with varied operations and technology project experience.

Director, CQI Responsibilities:
  • Manage project development from beginning to end; defining project scope, goals and deliverables that support business goals in collaboration with VP of CQI and Senior Management.
  • Develop project plans, associated communication and educational materials and determine the resources and participants needed to achieve project goals.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Delegate tasks and responsibilities to appropriate individuals.
  • Plan, schedule and track project timelines, milestones and deliverables using appropriate tools.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Suggest and execute on corrective actions for projects/steps as needed.
  • Build, develop, and grow external business relationships vital to the success of the project(s).
  • Conduct independent research in support of projects and in anticipation of future adjustments to plans or programs.
  • Conduct project post mortems and create a recommendations report in order to identify areas of opportunity for improvement in the future.
  • Develop quality programs, define metrics and establish tracking/reporting mechanism for practice and client deliverables.
  • Identify and recommend process improvements in existing practice areas.
  • Utilize data to develop recommendations and drive decisions.
  • Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Elicit cooperation from a wide variety of sources, including Senior Management, team members and external vendors.

Director, CQI Requirements:
  • 8-10 years of professional experience working with continuous improvement.    
  • Strong written and oral communication skills.
  • Adept at conducting research into project-related issues and products.
  • Must be able to learn, understand, and apply new technologies.
  • Effectively prioritize and execute tasks in a high-pressure environment.
  • Six Sigma trained/certified preferred.

Please contact Scott Thompson for immediate confidential consideration and additional details. 

Email: sthompson@insurance-csg.com
Phone: 515-216-5455

See our website at www.csgrecruiting.com/jobs for a complete listing of nationwide opportunities.


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