Tuesday, August 16, 2011

Human Resources Consultant - Jackson, MS

This is a very unique opportunity for someone that has a blend of human resources experience and a sales aptitude.  Our client has one of the best employee benefits practices in the deep south and they are looking to compliment their existing services with a human resources consulting practice.  This is a great opportunity for someone that has strong HR skills but is looking to get away from sitting behind the desk all day.

Human Resources Consultant - Jackson, MS

Our client is a large, independent insurance agency well established in Mississippi.  They focus on specialized commercial industries important to the regional economy and service those insureds with unique markets and risk management services.  Depending on size and business structure many of their insureds don't employ risk management and Human Resources staff.  This position, Human Resources Consultant, serves as an advisor to the agency's insureds on staffing, administration and decision making matters.

Human Resources Consultant Responsibilities:
Work closely with businesses to identify areas of improvement in corporate benefits, employee development and staff retention.
Collaborate with internal agency staff to customize HR solutions for all components of the employment lifecycle.
Investigate administrative updates with affects the performance of the Human Resources function including compliance, accounting practices, technology utilization and risk management.
Contribute to the ongoing broker/client relationship building process solidifying the customer's satisfaction with the agency and improving renewal retentions.

Human Resources Consultant Qualifications:
At least five years of organizational management and/or Human Resources experience.
Prior background in sales, independent consulting or strategic design and leadership is important.
Personality and drive to participate in a fast-paced, demanding sales environment.
Can juggle multiple projects at various stages of consultation which may include prospecting sales calls, consulting sales presentations, HR program implementation and program management.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Operations Manager - Mobile, AL

My client is a respected, storied independent insurance agency in the Southeast. The agency is managed at the 1,000 foot level by several owners who don’t have the desire to be involved in most day-to-day operations. The Operations Manager handles nearly every facet of running the agency from training the client service team to overseeing the administrative departments and weighing in on strategic business development decisions. This person needs to be politically savvy, intuitive and be able to manage the demographics of an agency involving multiple decision makers, successful and engrained producers and the administrative support staff. This position goes beyond just being an agency manager; it’s a quarterback for all communication and delegation between the sales and service staff. It holds power without the ego of being in charge.

Operations Manager - Mobile, AL

Our client is a reputable insurance broker with strong roots in Mobile.  Dedicated to building a profitable and successful company, the team has been recognized for its contributions to the insurance industry and the greater Mobile community. The company seeks an Operations Manager who will be a leader in several phases of the agency’s administration.  In this leadership role you will be charged with continuing the prosperity of the agency through contributions to marketing, Human Resources, sales and customer service.

Operations Manager Responsibilities:
Oversee all Human Resources activities pertaining to the agency including employee training and development, recruitment, performance management, compensation design and perpetuation.
Manage the majority of the agency's staff including account managers, claims, bookkeeping, IT, administration; additional training and mentoring could be over areas of the production team.
Develop budgets and discuss staffing plans with the owners; participate in agency branding and marketing.

Operations Manager Qualifications:
At least fifteen (15) years of insurance experience in roles of increasing management responsibility.
Experience directly managing groups with 25 or more employees; strong track record of performance management and handling Human Resources related issues (compliance, benefits, Best Practices, etc.) along with general operations oversight.
Broad property and casualty insurance knowledge to serve as a product resource for the commercial and personal lines sales and service teams.
Market knowledge of the Gulf Coast; existing insurance company relationships in the Southeast, familiarity with coastal coverage parameters, understanding of the way an insurance agency can appropriately attract and retain larger business clients.
Well organized, strong people manager; exhibits a commitment to employee development and business leadership.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.



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Commercial Lines Producer - Jackson, MS

I'm working with a terrific agency that is one of the leaders in Mississippi in risk management and employee benefits.  They are looking to hire their next superstar in Jackson to focus on commercial accounts.  My client is not looking for someone that can bring a book of business.  Instead they are looking for someone that has ties to the area and can hit the ground running making a significant revenue impact in their first year.  This agency offers a defined ownership plan.


Commercial Lines Producer - Jackson, MS
Our client is one of the largest and most successful independent agencies in the Gulf South.  They are committed to providing innovative solutions and unsurpassed service as trusted insurance advisors.  Due to growth, they want to identify strong sales professionals to add to the commercial insurance division.

Candidates with one of two professional backgrounds will be strongly considered:

1) Sales executives with 2-3 years of business-to-business sales experience.  This can be within the insurance industry or in another business segment.  Must be enthusiastic, career focused and polished in your sales presentations. Understand how to leverage business contacts into new business sales transferrable within the insurance industry.  Areas of industry for professionals transitioning from another industry include contacts within construction, real estate, healthcare, manufacturing and professional services (lawyers and physicians).

2) Insurance producers with 5-7 years of strong middle market property and casualty sales experience. Understand the larger account sales and service cycle.  Excellent as new business prospecting and account retention.  Aggressively seek referrals.  Can expand your network geographically outside of north Mississippi in Tennessee, Louisiana, Alabama and along the Gulf Coast.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:




Commercial Lines Account Manager - New Orleans, LA

Our client is a well respected agency located in New Orleans.  They focus on large commercial risks including construction and hospitality.  They are seeking someone with a strong personality that can manage a book of business soup to nuts so that the producer can be out there prospecting.  Our client needs someone that has strong marketing and client facing experience.

Commercial Lines Account Manager
Our client is a professional, well respected south Louisiana insurance agency focused on building continuous relationships with clients.  They are a leader in providing progressive risk management services to middle market clients operating within a variety of industries.  They are a relationship driven firm seeking an experienced Commercial Insurance Account Manager to assist producers with the growth and retention of commercial insurance accounts. 

Commercial Insurance Account Manager Responsibilities:
Oversee the client service process; work directly with the insured concerning coverage questions, pricing, billing, policy changes and renewal preparation.
Provide administrative support to ensure that policies are accurate, endorsements and certificates are sent out in a timely manner and renewal submissions are compiled thoroughly.
Manage the marketing cycle by working closely with insurance companies to secure renewal quotes; familiarity with online rating is helpful.

Commercial Insurance Account Manager Qualifications:
At least 3-5 years of commercial insurance experience; background as a CSR, Account Manager or Underwriting Assistant is very helpful.
Exposure to a wide variety of industries including, but not limited to, energy, construction, manufacturing, marine/port business, aviation and professional services.
Broad property and casualty coverage experience working with general liability, property, commercial auto, excess lines and workers compensation.
Hold an active LA P&C license or be able to obtain one shortly upon hire.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities

Check out some of my recent articles on the blog here:

Agency Loss Control Specialist - Richmond, VA


This is a great spot for someone on the carrier side that is looking to break into the agency world.  Our client is one of the top independent regional brokers in the southeast.  They typically play in the larger middle market arena and are seeking a strong loss control person to enhance their value added services.  They need someone that has strong technical skills as well as an entrepreneurial spirit.

Agency Loss Control Specialist
Our client is a Top 50 independent agency with annual revenues in excess of $200 million.  They are a seven generation company with offices throughout the Mid-Atlantic to position themselves next to their clients.  They have a dynamic, professional sales and service staff that strives to offer service above their competitors. They have developed a robust safety division and seek an experienced, knowledgeable loss control consultant to address the risk management needs of their largest, most sensitive clients.

As Loss Control Specialist
You act as a partner with clients of significant size and exposure to observe the work culture and identify hazards to their property and employees
You'll create, implement and monitor safety programs that will comply with state regulations and reduce general liability, property and work comp claims
The program may include creating safety awareness materials and leading employee safety seminars
You'll help educate clients on OSHA standards, develop programs for accident reporting and prevention, risk management mediation techniques, and how to analyze loss history

Loss Control Specialist Qualifications
5-10 years experience in an occupational safety, risk management or insurance advisory role
Prior insurance industry experience in an underwriting, agency or consulting position is preferred
Detailed knowledge of workers compensation issues particularly in fields like transportation, manufacturing and construction
Bachelor's degree and industry certifications; familiarity with DOT, FMCSA and OSHA requirements necessary
Consultative approach to risk management with strong desire to work closely with clients and members of the agency
Local travel involved

Please contact Scot Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Monday, August 15, 2011

Texas A&M leaving the Big 12 and What Lessons You Can Learn From It In Your Career



I’m a huge college football fan and like most of my brethren I've been captivated by watching this insanity unfold regarding the love triangle that is Texas A&M, the SEC and the Big 12.  Being a recruiter As I I got to thinking about how this relates to the employment world and found that there are some lessons that can be learned here that are applicable in the workplace. 

In case you aren’t familiar with the situation Texas A&M is a strong piece of the Big 12 conference that has always felt like the little sister to the University of Texas.  Texas is one of the golden children of college football that has a silver spoon in their mouths.  Over the past couple of years Texas A&M has begun to grow tired of this and decided that they want to take their toys and go elsewhere.  Throughout the process they have created significant ripples by bickering with other conference members and publicly airing their grievances.  So anyway – here are some things you can take with you.

1.  If you are undervalued, underappreciated, etc – It is OK to move on

One of Texas A&M’s biggest gripes is that Texas gets preferential treatment and always gets what they want and need.  Many of the people that I work with are in similar situations.  There are a lot of organizations that do give preferential treatment.  It might be something that is by design or it might be something that just happens, regardless it never is very fun for the person that is not preferred.  That said it is OK to move on.  However, I suggest that you first look in the mirror and be honest with yourself.  Is there something that you can do to improve your standing?  If the treatment is by accident can it be fixed?  Sometimes these things can be fixed.  In Texas A&M’s case nothing can really be done.  Texas has the biggest, most profitable athletic department in the country and they use it to wield a heavy stick.  Texas A&M is aware of this and they are looking to move on.  This leads to some calling them crybabies or sore losers, but the reality is that they are looking out  for their own best interests. In your career it is up to you to do this as well.  You are your own best advocate and you should act like it.

2.   If you decide it is time to go – tread lightly

One of the biggest reasons that Texas A&M is portrayed in a poor light is because of how they handled themselves.  Over the past couple of months A&M has been very vocal in the media decrying the wrongs of Texas and about how things aren’t fair.  I’m fairly certain that several of their other conference members agreed with them wholeheartedly but were unwilling to stand up in agreement to protect their own interests.  A&M’s musings on the state of the conference did nothing but fan flames of resentment and did very little if anything to change the Big 12.

Again this is exactly how things work in an organization as well.  If you have the power to leave it is the right thing for you to do – by all means do it.  However, voicing your concerns publicly will get you nowhere.  In fact they will most likely create a toxic situation and as the ringleader you will be the person blamed for it.  Why should you care?  After all – you’re leaving.  The reason is because it is a very small world out there.  Almost all companies conduct official references with people you select for them to talk to.  However, good companies have people that are well connected and have the ability to get inside information.  If you create a negative situation it will come back to haunt you.  People talk and tend to remember the bad stuff.  The simple facts are that if you worked for a company for five years and had 4 years and eight months of terrific service before you decided you were unhappy.  People will remember the last four months even if the good drastically outweighs the bad.

3.  Don’t resign until you have everything in order

A&M started talking publicly about leaving the Big 12 well before they were offered a position with the SEC.  They have been led to believe that the offer was coming and everything seems perfectly in place.  However, the reality is that there are a lot of moving pieces and after all of this there is still a chance that things won’t work out.  If things don’t work out they will look just plain stupid.  It can be worse for you and for your career.

I’ve worked with several people that have jumped the gun and resigned their job before the actual offer came through.  Some have been luck and it worked out.  Others… not so much.  A job offer is not final or binding in my mind until it is in writing and signed AND all paperwork and background checks have cleared.  That drunk driving conviction from ten years ago that the hiring manager told you wasn’t a big deal could be a big deal to HR.  Just make sure you don’t resign before it is certain. 

Once things are set in stone have all of your ducks in a row as well.    Prepare for this beforehand.  Make sure that any phone numbers, email addresses or the like that you want to keep are stored somewhere you can take with you.  Be prepared for them to walk you out the door. 

4.  Don’t burn the bridge!

I can’t draw any comparisons to college football on this one just yet as it is still uncertain if Texas A&M is going to leave.  That said you should always do your best to leave gracefully and don’t burn the bridge on the way out.  The same concept applies from #2.  If you are given the opportunity for an exit interview, don’t pull any punches.  Talk about how great things were and how thankful you were to have had the opportunity to grow with the company.   If you exit with class this is what people will share – if you exit like a tornado – it will dominate the conversations about you for years to come.

That’s all I have for today!  As always please feel free to make comments below or email me directly at sthompson@insurance-csg.com.

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Thursday, August 11, 2011

High Net Worth Personal Lines Account Manager -Chicago (North Suburbs)

This a a great opportunity with  boutique financial services firm in Chicago.  They need someone with experience working with very affluent and high net worth individuals.  Additionally, they would like someone that is experienced working with Chartis, Fireman's Fund and Chubb.  Please let me know if you have any questions or suggestions.


High Net Worth Personal Lines Account Manager
Our client offers subject matter expertise in affluent personal lines.  Able to introduce risk management solutions to protect personal assets for the wealthy, this company has integrated their sales and service teams in a way that commercially driven brokers are not able to match. They seek a professional and experienced Personal Lines Account Manager to become an integral part of the client service process for the agency's affluent personal lines accounts.

Personal Lines Account Manager Responsibilities:
Support the agency's sales team with ongoing client service and relationship development.
Concentrate on submission preparation for new business prospects and remarketing; create dialogue with personal lines underwriters to secure appropriate coverage and pricing options for the insured.
Maintain high standards of account accuracy, quality, and compliance.
Work directly with clients to discuss renewal pricing and coverage options.

Personal Lines Account Manager Qualifications:
Bachelor's degree is strongly preferred; must hold an active IL P&C license.
At least seven (7) years of personal lines account management experience with a strong background in High Net Worth products.
Familiarity with marketing and online rating for Chubb, Fireman's Fund and Ace.
Excellent verbal, written, and personal presentation skills; creative writing skills or familiarity drafting correspondence/marketing materials about high net worth personal lines is a plus; comfortable speaking directly to insureds to present proposals.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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