Wednesday, September 5, 2012

High Net Worth Personal Lines Producer- Nashville, TN or Memphis, TN

I'm working with an awesome company that is seeking an established personal lines producer that is comfortable working with high net worth and affluent clientele.  They are seeking a polished professional who has the ability to offer white glove service while also understanding how to develop business through networking.  High net worth personal lines experience is not necessary.  However, it is preferred and the appropriate individual should have a strong background in personal lines sales.

High Net Worth Personal Lines Producer

Our client is a large, multi-state regional insurance brokerage with established operations in Tennessee.  The agency's growth plan is designed to capitalize on local market opportunities with businesses and business owners who have complex risk management needs.  Naturally, several of those relationships fit within an affluent space with expertise in personal insurance protection is needed.  This opportunity, Personal Lines Producer, Private Client Group, is a built out of the agency's existing property and casualty infrastructure.  In this role you'll be charged with business development initiatives designed to market, attract and retain wealthy insureds for the agency.

Personal Lines Producer, Private Client Group Responsibilities:
Develop a sales and marketing platform where you're the front line consultant to prospective clients.
Work closely with the property and casualty and group benefits producers to identify cross selling opportunities internally.
Additionally, seek out non-insurance partnerships that can provide a flow of third party referrals.
Remain a high level consultant with the client throughout the year to advise them on important policy changes, coverage options and competitive renewal pricing.

Personal Lines Producer, Private Client Group Qualifications:
Bachelor's degree is required.
At least five (5) years of high net worth personal lines insurance experience as a producer for another insurance broker or as a senior business development/marketing executive with an insurance carrier.
Local market knowledge and understanding of how to execute a sales plan to insure affluent clientele.
Most importantly have established business ties with lawyers, estate attorneys, financial advisors, CPA and bankers who can lead you to affluent business clients.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x455 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Employee Benefits Account Executive - Charlotte, NC

I'm working with a well respected national broker that is seeking a strong account executive to manage a large self funded book of business.  Our client works with accounts that typically fall in the 1,000 - 5,000 life arena and needs someone that has strong client facing skills, the ability to market to carriers and excellent analytical  skills.  This person must be able to act as the quarterback for all service needs!


Employee Benefits Account Executive

Our client is a well-respected national insurance agency that has multiple offices across the country.  They currently have a need for an Employee Benefits Account Executive in their office in the Charlotte area.  They are seeking a dynamic individual who will support the external customers by providing quality service implementation and delivery, and internal customer service through effective team communication, development, and management. The success of this role is measured by positive internal team development, external customer satisfaction, effective quality service delivery, and overall account retention.

Employee Benefits Account Executive Responsibilities
Provide high level daily service and support to all prospects and current clients.
Identify cross sell and account rounding opportunities in coordination with producer.
Coordinate with producer on preparation of new business and renewal proposals.
Attend and participate in client proposal presentations, both new and renewal.
Provide benefit administration training as needed in coordination with other agency resources.
Facilitate client enrollment and employee meetings.
Negotiate in coordination with internal team client renewals and new business submissions.
Develop and maintain positive relationships with insurance carrier representatives.

Employee Benefits Account Executive Requirements
Bachelor's degree or equivalent professional experience required.
6-8 years of progressive account management experience, preferably with an agency.
State Life & Health license required with additional professional designations a plus.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-216-5455  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Commercial Lines Producer - Charlotte, NC & Nashville, TN

My client is a well respected, consultative, regional broker that focuses on risks in the $50K revenue and above range.  They are looking for an established producer with a strong track record of success that would be motivated to transition to a company that offers unparalleled resources and ownership opportunities.  In addition to an existing producer, they will also consider someone that has experience selling to C-Suite level contacts in large companies in a business to business capacity.  They also value education and will consider people with sales skills and advanced degrees and attained a JD, MBA or CPA designation.


Our client is a Top 50 independent insurance agency with regional offices throughout the Mid-Atlantic.  They are a multi-generation company with active employee participation in ownership and perpetuation.  The agency's most successful producers joined the firm without any prior insurance experience.  Rather, these were professionals already networked in with local businesses that wanted a sales career with recurring revenue and long term ownership.  In both of these openings the company wants to continue with the same hiring trends and bring in individuals interested in developing a career in consultative insurance sales.  This opportunity, Commercial Insurance Sales Executive, is for an aggressive sales executive who takes a consultative approach to sales and feels the best outlet for success may lie within the insurance industry.  

Commercial Insurance Sales Executive Responsibilities:
Active participation in new business development; setting and achieving prospecting and closing goals.
Working closely within a sales team to identify target markets, move of new clients within the sales cycle and recognize geographic expansion opportunities in surrounding cities.
Ability to attract larger businesses in a variety of industries such as banking, real estate, manufacturing, construction or transporation.

Commercial Insurance Sales Executive Qualifications:
Approximately 3-5 years of aggressive outside business-to-business sales experience; the key requirement is in those sales transactions you've dealt with C-Suite decision makers.
In those prior sales you've partnered with clients to provide a business service or operating solution not necessarily just a product transaction. 
Familiarity with the local market and active community involvement.   
Understand the sales cycle of targeting larger accounts.

Compensation is commensurate with experience and provides a competitive base salary with commission on new business sales and employee stock ownership.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x455  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

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Employee Benefits Account Manager - Greensboro, NC, Richmond, VA & Knoxville, TN

This is a great opportunity with one of my best clients.  They are looking for a very sharp account manager with middle market and large account experience (250 – 2,500 lives). Self funded experience is a must.  This place offers terrific benefits and a great work life balance and terrific retirement benefits. 


Employee Benefits Account Manager

Our client is an independent agency with a dynamic, professional sales and service staff that strives to offer service above their competitors.  Their service department seeks a knowledgeable, senior client manager with experience handling large, complex group employee benefits accounts as the primary account service coordinator.

Employee Benefits Account Manager Responsibilities:
Serve as the primary client service point of contact to the insured.
Answer questions about coverage and pricing, create and execute the renewal cycle, coordinate all renewal marketing and create RFPs.
Be a resource for producers and client service colleagues concerning markets, coverage issues enrollments and claims.

Employee Benefits Account Manager Qualifications:
At least three (3) years of group life and health insurance experience as an Account Manager or Account Executive.
Bachelor's degree is strongly preferred; pursuance of continuing education endorsements are highly desired.
Large account experience with groups over 100 lives; self-funding and consumer driven health plans is important.
Knowledgeable with compliance issues- HIPAA, ERISA, COBRA, etc.
Active North Carolina L&H license.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x455  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Senior Commercial Lines Account Executive - Greensboro, NC

This is a great job with one of the most well respected agencies in North Carolina.  They are looking for a seasoned account executive that can manage all aspects of a large commercial book of business so that the producer can focus exclusively on outside sales.  Ideally this person will have a strong, outgoing personality and be very comfortable in a client facing role.  


Commercial Lines Account Executive

Our client is a regional insurance agency with the capacity to provide insurance and risk management programs for complex, high risk insureds.  Their organization is experiencing tremendous growth and two of their senior commercial producers are in need of a sophisticated client service executive.  This position, Senior Commercial Account Executive, is an important role that provides a strategic approach to account management.  This position is designed to add an additional layer of coordination, team leadership and technical expertise internally while externally serving as a point of contact with insureds the same way a producer would.

Senior Commercial Account Executive Responsibilities:
Lead the ongoing client risk management process and provides coverage options, funding alternatives and value-added service options to meet specific client needs.
Develop and promote cross-selling and additional revenue opportunities for clients and prospects.
Assist Sales Executive in writing new business and retaining existing client base using company approved sales practices and materials.
Manage all new business implementation between the client and service team and provide leadership when addressing solving complex service issues.
Develop and maintain insurance company underwriting and other key market relationships to stay abreast of new products and marketing strategies and promote partnership-based renewal negotiations.
Take a multi-discipline approach to the sales and service process; meaning you participate in planning meetings on complex accounts, you advocate cost savings with underwriters based on a variety of client claims and loss data, and you create programs and market access for producers to capitalize on while prospecting new business.
Seek out appropriate relationships within standard and E&S markets; work closely with wholesale brokers and insurance companies as the agency's primary point of contact for contract negotiations, premium commitments, etc.
Contribute to the overall business and sales strategies of the agency's Mid-Atlantic operations.

Senior Commercial Account Executive Qualifications:
At least seven (7) years of commercial insurance experience directly working with middle market and risk management cases; prior commercial lines underwriting, agency marketing leadership, agency sales or Client Service Executive/Account Executive experience will be considered.
Proficient in several areas of program design, strategic marketing and policy review for General Liability, large property, commercial auto, professional liability and workers compensation.  
Ability to partner with sales executives, client service staff and marketing specialists to analyze risk, strategize renewals and help advise clients on appropriate insurance programs.
Must have extensive regional carrier and wholesale brokerage relationships to provide an advantage when negotiating the best coverage and rates available.
Active state insurance license.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242  x455 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Stop Loss Sales Executive - DC, VA, NC, IL, MN, CO, AZ. WA

This is a great opportunity for a great business developer with a strong self funded background.  Our client is looking for a dynamic salesperson to build on existing relationships with TPA's, agencies and brokers to sell their stop loss product geared towards accounts in the 500 and below life arena.  This is a terrific opportunity and my client is open to having people in Washington DC, Richmond, VA, anywhere in North Carolina, Chicago, IL, Minneapolis, MN, Denver, CO, Phoenix, AZ or Seattle, WA.



Stop Loss Sales Executive Job Description

Our client is a member of a large, multi-disciplined national insurance company.  Rated A+ by A.M. Best, this organization has achieved success by offering an innovate portfolio of group medical, accident and health insurance products.  As a part of their continued national expansion the company would like to identify sales executives to promote a unique stop loss product in the Midwest, Mid-Atlantic and Western U.S. territories and can be located in any one of these regions.  Specifically, this product line allows mid-sized employers access to self-funding and all the advantages that come with alternative risk sharing normally reserved for larger companies.  It’s an excellent strategy for brokers to employ when consulting with clients about rising health care costs.
Stop Loss Sales Executive Responsibilities:
Experience working with medical stop loss products for an insurance company or MGU.
Able to build or work within existing relationship bases with TPAs, agents, and brokers that sell stop loss products currently.
Must possess some level of understanding of the underwriting process, if not specific underwriting background.
Perform risk analysis of new business and renewals to make sound judgments and recommendations in pricing and designing group benefit plans.
Work closely with internal sales, actuarial, and case management departments in designing benefit plans and presentations.
Stop Loss Sales Executive Requirements:
Bachelor's degree is highly preferred; equivalent experience will be considered.
At least five (5) years of sales and marketing experience with existing relationships in the same territory you'd work in for this company.
Some overnight travel required.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-216-5455  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Monday, August 27, 2012

Dealing with and Answering Illegal Interview Questions!!!


Hello everyone!  I apologize for the delay in getting a blog out.  I've been really swamped here the past few weeks and honestly I’ve been kind of down.  You see… My baby went to Kindergarten last week.  On the outside I was so happy for her.  
Ava was absolutely radiant and she was so excited.  It was great for her and I’m just so happy that she is having a great time.  Then to add insult to injury she lost her first tooth!  Seriously, at this rate she is going to be driving next week.  I can’t take it. 

If putting the forcing the teeth back in would stop her from growing up I would totally do it!


Now that I’m done crying, I’ll get down to business.  One of my best friends called me the other day to tell me about a terrible interview he had.  There were many reasons why it went poorly but one of them really stuck out to me.  My friend walked into the interview, they exchanged hello’s and sat down.  Then, the first question out of  the interviewer’s mouth was:

“Before we talk about your skills, why don’t you tell me about your personal life?  Are you married?  Any kids?”

I’m sure all of you HR people are shuddering right now.  However, this happens more often then you would think.    Before I go into how to answer questions like this let’s first talk about why they are illegal and why people ask them.  First of all let me state that I’m not real comfortable with the term “illegal interview questions” – This is a term I hear thrown out a lot.  However, I think that a better term would be inappropriate interview questions.  The fact of the matter is that these questions aren’t necessarily illegal to ask.  However, it can be illegal to use the information gleaned from the answers in a hiring decision.  Regardless – its just semantics. 

So…why do people ask these questions?  I’m sure that somewhere there is some evil hiring manager that likes to find out if someone is part of a protected class so that they can discriminate against them – there are a lot of bad people in this world.  However, in most cases I think that the interviewer is just trying to be nice and break the ice.  They don’t mean any ill will and they certainly aren’t trying to discriminate.  How do you answer? 

First things first – you should be prepared for this situation.  Don’t start acting weird, insulted or anything else that could make the interviewer feel awkward.  This is a one way ticket to the no pile.  Secondly, don’t point out that the question makes you uncomfortable or that it is illegal.  Doing this will cause the same amount of damage.  No kidding here – I once had someone tell the interview “That’s an illegal question and I’m not answering it!”  This set the tone for the entire interview and there was no second interview.

Below are two ways you can answer:

1.  Give an answer that gives non-defining information
In most cases I really suggest having an answer prepared that takes care of this situation.  It should be something that goes like this:

“Thanks for asking!  I’ve got a wonderful family that is supporting me in this career search and I can’t wait to learn more about this job!”

There you go – simple, polite and moves things along.  Nothing to see here folks.  In most cases this is all you really need to do.

2.  Jump in Headfirst
However, there are some that are very comfortable sharing about their family life.  Perhaps you are in sales and you need to sell yourself to be successful.  Maybe you are interviewing for something where your awesome family dynamic is relevant to the position.  What do you do then?

In this case – share, share a lot and do it with a smile.  Also be prepared to tell people why this makes you great.  Finally ask a question at the end to turn it into a conversation.  Remember, everything you share here opens you up to problems.  Maybe the employer believes being a parent means you can’t give 100%.  Maybe they don’t like married people.  Maybe they worry that religious people can only work six days a week.  So if you are going to share it can’t be something like:

“I’m married with three kids and we go to XYZ church in Anytown, USA.”

This gives no value other than to position yourself as an average person.  Instead go for the gold – respond like this:

“Well, I’ve been happily married for seven years and I’ve got three awesome kids.  I tell you – parenting was the best thing I ever did.  It really focused me and since becoming a parent my production has been through the roof.  I’m also very active in my church, which I’ve found to be really helpful in my networking as well as personally rewarding.  How about you?  Do you have a family?”

Here you take an awkward question.  Make yourself look awesome (to most people – there are some people out there that don’t like parents, networking and community service) and give yourself an opportunity to get the interviewer to talk about themselves.  And as I’ve harped on before – people love to talk about  themselves.

So what do you guys think?  Have you had any other awkward interview questions?  Email me at sthompson@insurance-csg.com or feel free to leave comments.

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