Monday, January 9, 2012

Five Biggest Resume Mistakes

Hi there everybody!  Sorry I didn't give a real article last week.  The shortened week after the holidays had be behind the eight ball.  To make it up to you I’m putting together a two part series on resumes.  The first part that I’ll post today is about five mistakes people make on resumes.  I’ll follow up later in the week with the five things you should be doing with your resume.  So here goes!!!

1.  Uses Inappropriate or Irrelevant Information

When you are writing your resume you are applying for a job.  Not posting on E-Harmony.  This means that your resume should focus on your career, your skills and why you would be a great candidate.  It should not include the following:
  • Hobbies
  • Family situation
  • Age
  • Political Affiliation
  • Religion

It doesn’t matter how proud you are of your vintage 1950’s Barbie collection - it isn’t relevant.  There are three reasons why you shouldn’t put this on here.  First, it runs the risk of taking away from the pertinent information on your resume.  Second, it is commonly accepted that this is a poor practice and it makes you look like you aren’t up to date – as a bonus if the information is exceptionally odd they will pass it around to others and laugh at you.  Finally, you open yourself up to people passing on you because of predisposed notions that are irrelevant to the job.  What if a client hates gardeners and thinks that they have no business in the professional world.  Putting your hobby on there could really hurt you…

2.  Grammatical and Spelling Errors

This one is really important.  I mean really important.  If you have errors on your resume it makes you look careless, sloppy and stupid.  There is really no way around this.  However, let’s put this in perspective.  One minor error won’t knock you out of contention with most places.  However, multiple errors look really bad. People will make the assumption  that if you are doing something incredibly important for your own well being and can’t take the time to proofread your resume then you will probably be worse when doing daily correspondence with their clients.  This makes you look lazy and sloppy.

Even worse is when you make errors on really important pieces of information.  If you misspell the following you are screwed:
  • Your name
  • The name of the person you are applying to
  • Your previous employers
  • Your current employer
  • The name of your industry (I have a hard time calling someone that applies to me for an inusrance job…)

These types of errors signal and underlying problem in the eyes of an employer and you will have major problems getting an interview.

3.  Describes Your Job Duties in Great Detail

This is another major error.  Many people put together a resume and underneath their positions of employment they write in great detail every minor job duty that they had.  Some of the things included would be:
  • Answered the phone daily
  • Handled customer complaints
  • Assisted customer

When I read things like this I immediately think “No S@$#!”  Most reasonable companies can look at your job title and make some basic assumptions about what you did.  What they are looking for and what sets you apart is what you accomplished.  Give specific details about what you did.  If you were a commercial lines account manager and your book of business was heavy in transportation – say it.  Give hard and true facts.  Two bonus things that go with this:

1.      If you have a weird job that doesn’t match the title it is OK to give a basic description.  Just make it one bullet point and move on to your accomplishments.
2.      Don’t ever, ever, ever write same as above on your resume or just copy the same thing you wrote and paste it in again.  I don’t care if you worked as the drive through manager at McDonalds and then Burger King.  You should come up with unique information about both positions.

4.  It Reads Like a Book

I’m going to let you in on a big secret.  People are lazy.  More specifically, people who read resumes are lazy.  If the information presented on your resume is written in paragraph form and it requires people to take the time to seek out relevant information they will miss it or ignore it altogether. 

As a recruiter I can tell you from experience that when I see a resume that looks like a chore to read I have to stop myself, take a deep breath and then try to read it.  If I’m busy, tired or under a deadline it runs the risk of me missing something and hitting the delete key. 

5.  It Blatantly Inflates Your Titles and Duties

Look I get it.  The point of a resume is to toot your own horn and make you look good.  However, if you owned your own business and it has 1 – 3 employees your job title should be owner – not President or CEO.  If you are a receptionist don’t put down Vice President of First Impressions – true story here, I actually have a client that gave their receptionist this title – if you actually have this title you should change it on your resume.  If you were a stay at home parent don’t put it on your resume as an actual job – no one will be impressed that you put laundry away, paid your bills and dropped your kids off at school.  Do you know why? – because most of them have to do this as well without the luxury of staying at home.  Don’t think that I’m knocking being a stay at home parent – it is a wonderful luxury.  Just don’t try to spin it as anything different than it is.

So – this is part one – you can read the second part here:

Five Keys to a Great Resume!

Have a great week and as always remember that you should leave comments below or email me direct at sthompson@insurance-csg.com.  

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Friday, January 6, 2012

Commercial Lines Producer - Texas

This is a great opportunity for a strong producer that is looking to step into a niche.  Our client is an expert in several niches and is looking for someone to join their commercial healthcare practice.  They are seeking someone with large account experience and with a strong hunter personality.  They are open to this position being based out of Dallas, Austin, Houston or San Antonio.

Commercial Insurance Producer

Our client is a multi-state independent agency focused on building continuous relationships with clients.  They are a leader in providing business insurance, including group benefits, to a variety of industries.  This position, Senior Commercial Insurance Producer, is responsible for expanding the agency's Texas footprint in commercial healthcare.  Defined as middle market business, the core focus will be doctors and hospitals within the state.

Senior Commercial Insurance Producer Responsibilities:
Identify, solicit and service physicians groups, hospitals and other related commercial healthcare accounts.
Lead marketing efforts; help direct the agency's resources in other offices to secure the best pricing and coverage with Texas underwriting contacts.
Assist with the state's marketing strategy, help create marketing materials and participate at associations and trade shows to promote the agency's resources.
Identify ways to round out the coverage through the sale of group employee benefits.

Senior Commercial Insurance Producer Qualifications:
Bachelor's degree is required.
At least five (5) years of demonstrated sales experience, particularly in the areas of successfully moving a mid-sized commercial account from the prospect through the closing stage.
Broad property and casualty product background; ability to manage relationships with underwriters to garner competitive pricing and coverage during the marketing phase.
Understanding of group benefits health plans is helpful as well as any prior medical malpractice or commercial healthcare product knowledge.
Early on the marketing focus will be in Austin; non-Austin residents can work remotely but there will be an active travel component to the position.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Thursday, January 5, 2012

Commercial Lines Producer - Springfield, MO

This is a great opportunity with a very strong agency that is aggressively growing.  Our client is looking for someone that has ties to the Ozarks that can proactively go out and develop a strong book of commercial lines business.  This agency is looking for people that would like to not only build up their book but also develop leadership skills as well.

Commercial Lines Producer
Our client is an established independent broker with large scale business operations in the south.  With the resources to insure a multitude of commercial and personal insurance risks, they have the capacity to provide programs for clients on a national scale. The Springfield office is one of their up and coming offices and a key target for growth in 2012 that brings cohesion to many of the agency's regional relationships.

Commercial Lines Producer Responsibilities:
You're responsible for achieving personal new business production goals.
You'll play an active role in total client consultation, working closely with the service staff and shared agency resources to provide the appropriate risk management, claims and marketing advocacy.


Commercial Lines Producer Qualifications:
Bachelor's degree is required.
At least five (5) years of commercial insurance sales experience for a retail agency.
Can create and execute a business plan that thrusts the agency's new business revenue towards middle market accounts in the general region spanning northern Arkansas, Memphis, Little Rock and east Texas.
Entrepreneurial; can reach out and ask for resources; understands how to draw in other divisions like group benefits, HR, loss control and claims to create a consultative service platform.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x20 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Wednesday, January 4, 2012

Another Stupid Career Article Brought to You by Monster and Yahoo

You can almost count on it at the beginning of the year.  Media outlets will try to capitalize on your new year’s resolution to find a new job and will invariably spew out lists of the top career choices that you should pursue.  When CSI came out all the rage was pursuing a job as a forensic analyst – “It’s a growth industry!” Whenever these articles come out I read them and just laugh because they draw you in with the prospect of bright new careers that will pay big bucks and then tell you about obscure jobs that in most cases require advanced degrees or skills that the average person doesn’t have.  You can read the article by clicking the link below:


Among the wonderful career choices you have that are there for you are :

  • A Geneticist – really?  According to the article you need some type of PHD to get into this.  Hardly something that you can just pick up and pursue tomorrow.
  • A Nanotechnology Engineering Technologist – I’m sure that this is an easy field to get into.  There are like 30 places that even offer a degree in it according to Wikipedia.   

The article went on to suggest several other gems including a Validation Engineer and an Ophthalmic Medical Technologist.  Please know that I’m certain that all of these are terrific career paths for people and I’m sure that they also are in growing fields.  My issue is that for the vast majority of people that might stumble upon this article – I’m sure there are many seeing as Monster saw fit to post it on the front page of Yahoo – these are completely unrealistic career options. 

I just wish that professionals would give good career advice.  If you are unhappy with your career or unemployed don’t make the mistake of looking for a job because it is in a cool, growing field.  Also don’t make a move because the field offers a significant pay increase – this is the biggest falsity that these articles perpetuate.  They always mention that the median salary is somewhere just shy of six figures – who doesn’t want that?  What they don’t tell you is what an entry level person makes and that in order to realize the financial gains you have to have experience AND be good at what you do.

Tuesday, January 3, 2012

Happy New Year!! Three Wholesale/MGA Management Positions to Start Off the New Year!

Happy New Year!!!  I hope you are ready to go for 2012. I’m working on three great opportunities for people with management skills in the wholesale world.  Each of these are pretty unique positions that require relocation.  Please take a look below and let me know if you have any interest or suggestions. The job descriptions are below followed by a link to a more in depth one as well. 

Wholesale/MGA Sales Manager – Richmond, VA
This is a great opportunity for someone that has the ability to mentor and train new talent.  Our client is a leading wholesaler that builds much of its ranks through college recruiting and by hiring aggressive people from outside of the industry.  They are looking for a Sales Manager in Richmond that can work with this pipeline of talent and help them grow.  Most of the people  that they hire are aggressive, driven people and they need someone that can:
  • Channel their drive towards success
  • Help them develop technical property and casualty skills
  • Teach the finer points of relationship building with agents and carriers


Wholesale/MGA Branch Manager - Nashville, TN
Our client is a top ten MGA/Wholesale Broker that is seeking a branch manager to run their Nashville office.  This is a great opportunity for someone with a very strong management background that has wholesale experience.   The job will have P & L responsibilities as well as production responsibilities.


Wholesale/MGA Personal Lines Sales Director
This is a great opportunity for a strong personal lines person that is looking for a new challenge.  Our client is seeking someone that can help develop a new personal lines practice in the Mid-Atlantic region.  This program will geared towards developing markets that are willing to grow through a wholesale distribution channel and then build strong agency relationships.

Wholesale/MGA Sales Manager - Richmond, VA

This is a great opportunity for someone that has the ability to mentor and train new talent.  Our client is a leading wholesaler that builds much of its ranks through college recruiting and by hiring aggressive people from outside of the industry.  They are looking for a Sales Manager in Richmond that can work with this pipeline of talent and help them grow.  Most of the people  that they hire are aggressive, driven people and they need someone that can:

  • Channel their drive towards success
  • Help them develop technical property and casualty skills
  • Teach the finer points of relationship building with agents and carriers



Wholesale/MGA Sales Manager
Our client is a nationally recognized wholesale broker that is actively building its regional and national footprint.  The company's growth can be attributed to many factors, from the experience and vision of its senior leadership to the strategic acquisition of talented brokers.  This position, P&C Brokerage Sales Manager, will create an additional layer of leadership within the company's Mid-Atlantic region.

P&C Brokerage Sales Manager Responsibilities:
Oversee the continued expansion of the agency's sales and marketing efforts.
Concentrate on improving the sales process from start to finish, identifying areas where experienced brokers can increase profitability, new business sales and account retention.
Train and mentor junior brokers who working to earn their own codes.
Actively build new relationships with key carrier relationships, establish areas where the company's footprint is necessary for continued growth and serve as an important marketing representative with retail agencies.

P&C Brokerage Sales Manager Qualifications:
At least ten (10) years of progressive experience within the property and casualty industry; heavy concentration on sales management, employee development, marketing and production.
Ability to participate in individual production- manage a personal book of wholesale business; find ways to generate revenue through team based sales approaches with your staff.
Prior E&S or wholesale brokerage experience is highly desirable.
Strategic vision and strong sales acumen with an emphasis on building relationships with multiple insurance carriers.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:













Wholesale/MGA Personal Lines Sales Director - Richmond, VA

This is a great opportunity for a strong personal lines person that is looking for a new challenge.  Our client is seeking someone that can help develop a new personal lines practice in the Mid-Atlantic region.  This program will geared towards developing markets that are willing to grow through a wholesale distribution channel and then build strong agency relationships.


Wholesale/MGA Personal Lines Sales Director
Our client is a nationally recognized wholesale broker that is progressive in its advancement of specialty product offerings.  This position, Personal Lines Sales Director, will develop and oversee the standard lines personal lines program.  This is a tremendous opportunity to take an active role in the ground floor creation of a program that builds upon an existing non-standard platform.

Personal Lines Sales Director Responsibilities:
Create the company's branding of this program line; engage internal resources capitalizing on a profitable non-standard personal lines practice.
Build new carrier relationships with standard markets interested in developing a brokerage distribution platform.
Participate in the complete cycle of program development from determining product offering and pricing to distribution methods and marketing strategies to retail agencies.
Look at strategic market access, from new carrier relations to acquisition of wholesale operations with a footprint to support geographic expansion.

Personal Lines Sales Director Qualifications:
At least ten (10) years of progressive experience within personal lines insurance.
Sales, marketing, program development and new product distribution experience.
Strategic vision and strong sales acumen with an emphasis on building relationships with multiple insurance carriers.
Prior experience in the E&S or wholesale markets is a plus.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here: