Friday, November 4, 2011

Hot Opportunities in Chicago (Plus two bonus opportunities in the Midwest)!

Hi There!  I’m working on some great opportunities in Chicago and two opportunities in the Midwest and wanted to see if you might have any ideas or suggestions.  Below I've listed some brief outlines accompanied by a link to the full job descriptions.  As always please let me know if you have any suggestions, comments or questions or if you are interested as well.  Thanks for your time and have a great day!

Commercial Lines Producer – Chicago (Western Suburbs)

This is a great opportunity for a producer that is looking to take the next step in their career.  Our client is a strong agency in the suburbs that is looking for a new commercial lines producer.  This is a situation where there is a small book to assume and is a great opportunity for someone looking to upgrade their agency situation for increased markets and service.  Our client is a generalist that works in several niches including aviation, construction and hospitality. 


Employee Benefits Account Manager – Chicago (Northern Suburbs)

I'm working on a terrific opportunity here for a strong employee benefits account manager.  Our client is someone that is a true consultative broker and needs someone with strong self funded experience and a high attention to detail.  This would be a great opportunity for someone that wants to leave a large national broker and go to a smaller agency that offers similar services but more intimacy and impact.


Commercial Lines Client Service Team Leader – Midwest

This is an awesome opportunity for an account executive to step into a leadership role.  Our client is a large independent agency that is a player in large middle market risks.  They are looking for someone to step in as an account executive on their most prestigious book and manage their commercial lines staff.  Our client is looking for someone with a lot of horsepower and experience working with risks in the $40K - $100K revenue range.  Must be able to relocate and have experience working with claims, marketing and higher level service.


Employee Benefits Agency Practice Leader – Midwest

This is a terrific opportunity for a well respected independent agency in the Midwest.  Our  client is looking for a transformative sales leader that can take their practice to the next level.  Their desire is to find someone that can help redesign their practice and grow it significantly.  The right person will have a strong sales management background a strong consultative vision.  Additionally they are open to someone coming from the agency or carrier side.  Must relocate for this opportunity!


Insurance CSR, Accounting Specialist – Chicago (Western Suburbs)

This is a great opportunity for a CSR with some accounting experience with a strong agency in the western suburbs of Chicago.  Our client needs someone with a strong service experience as well as good accounting experience. 


Thursday, November 3, 2011

Insurance CSR, Accounting Specialist - Chicago, IL (Western Suburbs)

This is a great opportunity for a CSR with some accounting experience with a strong agency in the western suburbs of Chicago.  Our client needs someone with a strong service experience as well as good accounting experience.


Insurance CSR, Accounting Specialist
Our client is a reputable independent agency seeking an experienced commercial lines account manager.  This role will support the agency's producer in all phases of the client service process.  Additionally, you'll oversee the agency's accounting processes.

Insurance CSR, Accounting Specialist:
Provide support to the property and casualty sales team through the management of policy administration, billing, claims and renewal preparation.
Provide timely responses to client inquiries concerning certificate requests, endorsements, policy interpretation, gathering renewal information and coverage analysis.
Manage all accounting related functions including accounts payable, account receivable and agency billing.

Insurance CSR, Accounting Specialist Qualifications:
Bachelor's degree is required.
Work with AMS360 is required.
Experience with accounting responsibilities such as AR/AP, premium trust funds, calculating agency commissions and billing.
Active IL P&C license.
1-2 years of commercial insurance client service experience with knowledge of commercial property, General Liability, commercial auto and workers' compensation coverage.
Organized, can maintain accurate files, proficient with Microsoft Word and Excel.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:








Employee Benefits Account Manager - Chicago (Northern Suburbs)

Hi!  I'm working on a terrific opportunity here for a strong employee benefits account manager.  Our client is someone that is a true consultative broker and needs someone with strong self funded experience and a high attention to detail.  This would be a great opportunity for someone that wants to leave a large national broker and go to a smaller agency that offers similar services but more intimacy and impact.


Employee Benefits Account Manager
Our client is a large, independent agency with an impeccable reputation based on the tenure and national exposure of its senior leadership. The group benefits division is such a strong portion of the agency's overall revenue that the same resources common to a consulting firm are present within this position.  As Group Benefits Account Manager you’ll devote time to the continued development of the agency’s relationship with the insured, and concentrate on the thorough review and implementation of policies to drive down costs and promote a strong group benefits portfolio.

Group Benefits Account Manager Responsibilities:
Provide marketing and client services for designated prospects and clients managing the submission (RFP) process, securing information to effectively market to all carrier partners, preparing all new and renewal submissions for marketing, analyzing data, reviewing proposals, completing enrollments and implementing communication strategies with the client.
Stay abreast of markets, products, and carrier competitiveness to provide a comprehensive product portfolio to the client.
Act as a liaison between the client and insurance companies in order to resolve all normal service issues regarding billing, claims, eligibility, and other customer service issues.

Group Benefits Account Manager Qualifications:
At least five (5) years of account management experience with a retail brokerage concentrating on accounts exceeding 100 lives.
Prior experience in a client interfacing role with responsibilities for managing direct communication on escalated issues, pricing and coverage changes and enrollments.
Active IL L&H license
Organized and excel at meeting deadlines; excellent communicator who can relay important information to Account Executive and Producers while managing expectations with junior level analysts.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 ext. 17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:








Commercial Lines Producer - Chicago (Northern Suburbs)

This is a great opportunity for a producer that is looking to take the next step in their career.  Our client is a strong agency in the suburbs that is looking for a new commercial lines producer.  This is a situation where there is a small book to assume and is a great opportunity for someone looking to upgrade their agency situation for increased markets and service.  Our client is a generalist that works in several niches including aviation, construction and hospitality.

Commercial Lines Producer

Our client has set forth an aggressive growth plan in their property and casualty insurance division.  .  They seek insurance executives in the greater Chicago area who are entrepreneurial and would benefit from the agency's established resources.

Insurance Producer Requirements
At least five (1) years of retail brokerage sales experience targeting middle market and risk management commercial accounts
You currently work in Chicago or have business relationships throughout the Midwest including IL, WI, IN, and so on
You are comfortable implementing aggressive sales plans, making regular sales calls to prospective clients, and maintaining networking relationships within associations and trade organizations

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sdickerson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

Commercial Lines Client Service Team Leader - Midwest

This is an awesome opportunity for an account executive to step into a leadership role.  Our client is a large independent agency that is a player in large middle market risks.  They are looking for someone to step in as an account executive on their most prestigious book and manage  their commercial lines staff.  Our client is looking for someone with a lot of horsepower and experience working with risks in the $40K - $100K revenue range.  Must be able to relocate and have experience working with claims, marketing and higher level service.


Commercial Lines Client Service Team Leader
Our client is a larger, regional insurance agency build on a philosophy of customer service and value added propositions.  The client service team has many layers with direction coming down from its top account executives.  As VP, Client Service Team Leader, your role is to participate in all phases of the account service process.  At a high level you'll make strategic decisions on the implementation of programs, training, process and procedures.  On an administrative level your daily involvement in the policies, procedures and execution of client service is critical to some of the agency's larger, more complex commercial insureds.

VP, Client Service Team Leader Responsibilities:
As a senior consultant serve as the primary point of contact to upper middle market and risk management commercial accounts.
Can manage a team of CSRs and account managers providing advice on complex service issues, offering mentoring and training, and identifying areas for process improvements.
Build internal and external relationships to identify cross selling opportunities with the agency's producers and further the bond between the brokerage and the client.

VP, Client Service Team Leader Qualifications:
Minimum ten (10) years of experience in roles of increasing responsibility within a commercial insurance brokerage.
Detailed experience within a commercial agency or national brokerage as an account executive, consultant or team leader.
Enjoys directly managing a dedicated list of accounts while also taking on team leadership duties.
Exposure to a variety of middle market and risk management accounts and the senior client service advisor.
Bachelor's degree, continuing education achievements and advanced training in leadership or process/procedure improvements are all helpful.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:








Employee Benefits Practice Leader - Midwest

This is a terrific opportunity for a well respected independent agency in the Midwest.  Our  client is looking for a transformative sales leader that can take their practice to the next level.  Their desire is to find someone that can help redesign their practice and grow it significantly.  The right person will have a strong sales management background a strong consultative vision.  Additionally they are open to someone coming from the agency or carrier side.  

Employee Benefits Practice Leader
Our client is a regional, independent agency constantly seeking new ways to drive middle market business.  The agency believes innovation is driven through strong leaders and successful producers.  The group benefits practice is in need of a visionary sales leader.  This position, VP, Group Employee Benefits Practice Leader, has tremendous authority to design what the agency's future benefits practice will look like as well as what types of sales and service staff are needed to achieve those goals.   Seeking leadership in the group life and health insurance team, this position is critical to the company's ongoing success and efficiency in sales, customer service and marketing.

Group Employee Benefits Practice Leader Responsibilities:
Oversee all product offerings, new business development and account retention strategies.
Provide a vision and growth plan for how the company will remain profitable and how the division will expand its capabilities in group medical, ancillary lines and special programs.
Promote interdepartmental resource sharing, identify opportunities for cross selling and capitalize on similar association marketing; additionally, make the most of technological resources and vendor relationships.
Establish a sales culture that will attract the best sales talent and maximize each employee's capabilities. 
Solidify the agency's branding; capitalize on opportunities to maintain a competitive advantage in the market.

Group Employee Benefits Practice Leader Qualifications:
At least 10-15 years of progressive group life and health insurance experience; experience in leadership for an agency, brokerage or consulting firm is critical.
Successful history of change management within a sales organization, i.e. creating a sales culture.
Be a hands-on manager; enjoy direct management of administrative staff; also, desire to work alongside producers in the field helping to originate new business through your personal networks and close accounts through a team based sales approach.
Understand ways to distinguish the agency through customer service, technology, special product offerings, association marketing, client communication strategies and alternative funding programs.


Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.



Check out some of my recent articles on the blog here:











Wednesday, November 2, 2011

5 Common Job Hunting Myths Exposed

Happy November everybody!  I hope that you had a great Halloween!  I can tell you that I had the best one ever.  My oldest daughter Ava went as Supergirl!  We were having trouble picking out a costume for my youngest Mia until we were at the store and Ava saw a pink Supergirl costume – Ava decided that Mia could be Supergirl’s little sister, Supergirl.  It made enough sense to us and we went with it.



Today I’m going to talk about the bad advice that people give about job hunting and highlight the worst misconceptions out there.  Looking for a job is kind of like being sick.  When you are sick everyone has their own home remedy that worked for them once and they are happy to share it.  Job hunting is the same way.  So here we go:

1.  All of the Best Jobs are Hidden and Never Posted on the Internet

Okay, I’ll admit that there is some truth to this.  There are situations where high level jobs aren’t posted.  Typically this is because there is a highly confidential situation surrounding the search.  The company could be firing someone or they could be replacing a retiring employee and don’t want to broadcast the retirement.  Other reasons that companies might not post a job are because they are too cheap to pay for it or because they are in a specialized niche and don’t want to weed through thousands of unqualified resumes.  These are all valid reasons not to post a job but it certainly does not make these jobs better  than the ones posted on the internet. 

I was recently speaking with someone that told me that he was being very selective with his search and that he didn’t “apply to posted jobs” because they were just the crappy ones.  This is the stupidest thing that I’ve ever heard.  Yes there are hidden jobs out there.  However, hidden doesn’t mean better and it is silly to limit yourself in this competitive job market just because someone used Careerbuilder to advertise their job.  The truth of the matter is that you should explore all options when searching for a job.  Use networking, LinkedIn, job search boards and recruiters.  Don’t limit yourself.

2.  Acting Arrogant and Overly Confident Will Get you the Job

For some reason I’ve seen many people turn from Dr. Jekyll to Mr. Hyde in the interview process.  In real life they are well balanced, grounded nice people.  However, when the interview switch gets flipped they confuse being verbose, over-confident and arrogant with selling themselves.  I’ve seen this manifest itself in several ways:

·        Grossly inflating salary expectations in order to get what you really want or to appear more valuable – I wrote a good article about salary last month – if you want to read more on this subject check it out here:


·        Changing your title on your resume to make you appear more important.  If you own a one person business you are the CEO or President – you are the owner.  If you are the receptionist – call yourself that – not the Vice President of First Impressions. 
·        If you don’t know an answer to a question – own it and admit it.  DON’T MAKE SOMETHING UP

Finally the most important thing is to appear gracious and polite.  No matter how good you are treat the interview and process as if it is an honor to be considered.

3.  Try Unique Things Out on Your Resume So You Can Stand Out

This is one of the worst things that anybody can do.  Your resume should stand out for one reason and one reason alone.  Because your skills and experience match the job.  This is not a place to be creative.  Resumes should be in black and white, easy to read and relevant to the position.  Anything else will make you look stupid.

This is one of those situations where there are unwritten rules that our society has created and employers have expectations about what the resume should look like.  Because of this if you do something creative it runs the risk of appearing funny or totally bombing.  Some of the things that you should always avoid:

  • Pictures – I don’t care how cute your mom says you are – this is a bad idea.  Bonus bad:  Glamour Shots are a definite no-no…


  • Use of color in fonts – Black and White is all you need
  • Irrelevant information – a general rule of thumb is that if you would put it on a dating website profile then you shouldn’t put it on a resume. No references to your likes of reading, walks on the beach, funny movies, chocolate making, etc…
  • Leaving dates off of your job history.  I’m very sympathetic to age discrimination and am aware that it does happen.  The fact of the matter is that by leaving dates off of a resume calls more attention to it because it looks like you are trying to hide something (actually you are trying to hide something – your age). 

4.  Following Up Over and Over Again Makes You look Persistent and Determined

I’m sorry to burst your bubble here.  Following up over and over again makes you look desperate.  A general rule of thumb with this is that if your actions would get you a restraining order with a significant other you should avoid it with a potential employer.  OK, maybe that was a little extreme but you should use caution when following up.  You should probably never follow up more than once a week – twice at the most.  Companies have other things to attend to besides your hiring and even the best interview can’t overcome the appearance of desperation or looking annoying. 

5.  Hand Delivering a Resume and Applying in Person Makes you Stand Out
I really appreciate this sentiment.  I think that in the past you could really show your interest and excitement by walking in and hand delivering a resume or application.  You could even ask for an interview right then and there.  I have a family member who’s father kept telling her that she was handling things all wrong and that she needed to just go into the office of places she wanted to work and ask to talk to the hiring manager and that this would be much more effective than sending a resume out. 

Unfortunately this has gone out of style.  The cold hard reality is that we are at 10% unemployment and people that hire are inundated with resumes, phone calls and emails about positions.  Being bold and walking in their door will probably have the unfortunate outcome of you annoying them. 

Going a little bit deeper you also need to follow the directions on the job posting about how to apply.  Most of them will specifically tell you to send it electronically.  Failing to do so will make it appear as if you can’t follow directions.  If you choose to use another method you will stand out for using a fax machine or the postal service.  But you will stand out as being out of touch with the modern world.

Well, these are my thoughts for this week.  As always let me know what you think.  Feel free to leave comments below or email me at sthompson@insurance-csg.com.