Wednesday, February 5, 2014

Commercial Lines Producer-Ann Arbor, MI

Our client is a growing regional agency in the Ann Arbor market that is aggressively looking to add a Commercial Lines Producer to staff in the near future. The ideal candidate is going to be very entrepreneurial and able to get their hands dirty at the outset of a new business development campaign. There will be an ability to cross sell with existing accounts and work with a team approach to building a burgeoning pipeline.

Commercial Lines Producer Responsibilities:
  • Ability to create an aggressive business marketing plan to drive revenue in a 3-5 year period.
  • Ability to network at the C-level to determine the customer’s business needs and subsequent insurance requirements.
  • Cross-selling additional lines of coverage to round out accounts.
  • Up-sell and renew existing clients with additional products and services.

Commercial Lines Producer Requirements:
  • 8-10 years of experience working in an independent agency or applicable direct marketing.
  • Ability to transfer existing book of business a plus — willing to purchase the book when possible.

Group Employee Benefits Producer-North Boston, MA

Our client has been in the risk management business for over fifty years. Independently owned since their inception, they offer comprehensive insurance financial services to the business community. They seek an experienced group employee benefits producer to join their team. This position will immediately impact the agency through new business production. You’ll put yourself in a position through individual contribution to be a future agency leader and provide strategic direction to other business development and marketing initiatives.

Group Employee Benefits Producer Responsibilities:
  • Establish a three year business development plan targeting accounts within your personal network along with capitalizing on cross selling opportunities with the agency’s commercial lines team.
  • Identify target markets outside of the greater Boston area to expand the agency’s sales footprint; this can include other in-state markets or regional opportunities with mid-sized, self-funded business.
  • Explore leadership opportunities either through staff mentoring, agency branding through community involvement or program design with the home office.

Group Employee Benefits Producer Requirements:
  • At least five (5) years of experience working with group employee benefits products.
  • Must offer sales experience with large, 100+ lives accounts; self-funding design and implementation is important.
  • Retail agency sales experience is critical; must understand the agency’s sales cycle, how to validate and be motivated to build a sustainable client base.
Compensation is commensurate with experience but will include a guaranteed salary plus the opportunity for immediate commission earnings through new sales.

Please contact Scott Thompson for immediate confidential consideration and additional details. 
Email: sthompson@insurance-csg.com
Phone: 515-216-5455
See our website at www.csgrecruiting.com/jobs for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:









So You Just Lost the Super bowl: What’s next in your career after a big Fail!

Ouch!  If you were a Denver fan that one hurt.  In case you were under a rock I’m sure that most of you saw the Seahawks beat destroy annihilate the Denver Broncos last night.  It was ugly and the kind of game that would scar an ego even had it not been at the Super bowl.  However, the fact that it was on the biggest stage in the nation must amplify that pain even more.  In fact, the only thing more painful would have been a Bill Buckner style gaffe to end the game. 

First of all this isn't real - but its still funny and it isn't as bad as the Broncos were last night (almost)


The good news is that most of these guys will be just fine from a career perspective.  However, it got me thinking about the rest of us and how we deal with failure in our career.  Before we go any further let’s get something out of the way.  It is a foregone conclusion that you will fail at something in your career and you will probably do it multiple times.  There are so many ways you can fail – you can make a mistake, you can simply just not be as good as the other guy (see Denver Broncos), you can make a bad ethical decision.  The good thing is that since everyone does this from time to time, it isn’t the end of the world.  However, how you deal with mistakes can be.  Below are three tips for dealing with failure.  Happy Reading!

1.  Don’t cover it up!
Richard Nixon didn't resign because three low level guys broke into some hotel one night.  He got in trouble because once he knew about it he hid it and then kept hiding it even when people knew he was lying about knowing about it.   There are three universal truths about mistakes.  First, mistakes get exponentially harder to fix the longer you take to address them.  Secondly, the first assumption an outside party makes about a hidden mistake is that it is done out of self-preservation and deceit.   Finally, if you try to cover up a mistake most people assume that there is more to the story that you are hiding – simply put they believe you did it on purpose, are a bad person and you must have done more bad things.  So covering up a mistake in most cases makes it harder to solve the problem and makes people not trust you.  This isn’t good. 

2.  Own it!
So if people find covering things up distrustful then the opposite must be true as well.  People like it if you own a mistake and apologize.  This isn't a political blog but I’m going to use the current Chris Christie Scandal as an example here.  If you don’t know about the Chris Christie Scandal then you probably aren’t reading this blog as you probably didn't watch the Super bowl as well. (For the uninformed, Chris Christie, Governor of New Jersey, had someone in his administration close down lanes of the busiest highway in the world in New Jersey.  The prevailing thought is that it was done as an act of political retribution) Here’s the deal, I personally don’t believe that Christie had knowledge of the closures.  However, it doesn’t really  matter if he did or didn't, it happened on his watch and he bears some responsibility.  The real issue here is that it turned into a scandal because he denied that it occurred and blamed others.  I believe that if he had taken ownership and apologized this would be absolutely nothing. 
So, back to your career.  When you make a mistake the best course of action comes in three parts:
                1.  Admit it
                2.  Apologize
                3.  Offer a solution and ask for help
Honestly ,you just need to take your medicine and get it over with.  One caveat here – doing this won’t necessarily shield you from negative consequences but it might lessen the impact.  You might lose your job instead of going to jail or just get written up.  However, you will be in a better spot.

3.  Learn from it!
This might sound a little hokey but I once had a coach that was full of colloquialisms.  His two best were:

-There are no mistakes if you learn from them
This isn't true from a literal standpoint.  Mistakes are still mistakes and they can cost you dearly even if you take something away from it.  However, if you learn from the mistake and end up in a better place from a long term perspective then from a purely utilitarian standpoint you could say it wasn’t a mistake.  A better way to say it might be that that the detrimental value of mistakes are lessened if you learn from them.

-I don’t care if you make a mistake as long as you are going 110%
Again – not really possible as you can’t expend more than 100% of your energy.  However, what he meant here is twofold.  First, don’t live your life afraid of making mistakes as this limits you.  Second, intent does matter.  If you are trying to do the right thing and end up doing the wrong thing, things will probably be OK as long as you handle things correctly. 
So, I guess the point I’m getting at is that when you make a mistake you have two divergent paths you can take.  You can be angry, depressed or some other emotion and let the mistake dictate your path.  Or you can learn from the mistake and learn to do better in the future.  It’s your choice. 
That’s all I've got!  As always please feel free to leave comments or email me at sthompson@insurance-csg.com!


Thanks!

Check out some of my recent articles on the blog here:








Commercial Lines Producer-Grand Rapids, MI

Our client is a large regional insurance brokerage looking to add to their growing team in Grand Rapids. They are seeking Commercial Lines Producers that are looking for an opportunity to take their career to the next level calling on middle market to large accounts. Their vast internal resources position them as a leader in the market and provide unlimited earning potential for aggressive sales-minded individuals with a track record of success.

Commercial Lines Producer Responsibilities:
  • Ability to create an aggressive business marketing plan to drive revenue in a 3-5 year period.
  • Ability to network at the C-level to determine the customer’s business needs and subsequent insurance requirements.
  • Cross-selling additional lines of coverage to round out accounts.
  • Up-sell and renew existing clients with additional products and services.

Commercial Lines Producer Requirements:
  • 3-5 years of experience working in an independent agency setting.
  • Bachelor’s degree preferred in finance or related field.
  • Ability to transfer existing book of business a plus — willing to purchase the book when possible.
  • Must possess applicable state insurance license, with additional professional designations a plus.

Get Lucky! – Four things you can learn from Daft Punk’s Success that you can adapt to your Sales Career!

Hello world!  I’m sure that all of you are just as tired as I am after watching the Grammys late into the evening last night…  Just kidding.   I actually am not a big fan of the awards shows.  However, I do have four and six year old girls that love Taylor Swift, we tape the show and fast forward through all of the boring parts (Everything but Taylor Swift dancing and the performances) – what can I say, life is about compromises.  However, as I was “watching” fast forwarding through the show I couldn’t stop thinking about Daft Punk (probably because they kept panning to two guys dressed like robots in tuxedos) and why they were successful. 

I would totally do this if I didn't work exclusively on the phone...


Obviously their music plays a part in it.  However, it goes farther than that and I think that a large part of their success comes from their marketing skills.  Below are four things that you can learn from Daft Punk and adapt to your sales career.  Before that , I thought I’d share a little bit about Daft Punk (credit to Wikipedia for all of the facts)  for those of you that are less, how should we say it, cool…

Daft Punk is a duo of two French musicians named Guy-Manuel de Homem-Christo and Thomas Bangalter.  The two started as part of another band that was thrashed by critics, one of whom called the band a “brand of dafty punk.”  The two broke off and created their own band and created personas where they are only seen in public dressed as robots.  They have had considerable success culminating in multiple Grammys last night.  So what can you learn from Daft Punk?

1.  Create a Brand
Let me first start by saying that you shouldn’t become the sales robot – it might be cool but it probably won’t work.  That said I think that great deal of Daft Punk’s success comes from the fact that they have created a recognizable persona.  They dress as robots and don’t talk.  This creates instant recognition.  

If you are going to dress like a robot, you might a well look good!


There are others even more successful than the robots that have done this.  Have you ever thought about what Steve Jobs wore?  If you don’t remember, one of the many things Jobs was known for was that he wore a pair of Levi’s 501 jeans and a black turtleneck  every day for at least the last ten years of his life.  When asked about it Jobs gave the following answer:
On a trip to Japan in the early 1980s, Jobs asked Sony's chairman Akio Morita why everyone in the company's factories wore uniforms. He told Jobs that after the war, no one had any clothes, and companies like Sony had to give their workers something to wear each day. Over the years, the uniforms developed their own signatures styles, especially at companies such as Sony, and it became a way of bonding workers to the company. "I decided that I wanted that type of bonding for Apple," Jobs recalled.
Sony, with its appreciation for style, had gotten the famous designer Issey Miyake to create its uniform. It was a jacket made of rip-stop nylon with sleeves that could unzip to make it a vest. So Jobs called Issey Miyake and asked him to design a vest for Apple, Jobs recalled, "I came back with some samples and told everyone it would great if we would all wear these vests. Oh man, did I get booed off the stage. Everybody hated the idea."
In the process, however, he became friends with Miyake and would visit him regularly. He also came to like the idea of having a uniform for himself, both because of its daily convenience (the rationale he claimed) and its ability to convey a signature style. "So I asked Issey to make me some of his black turtlenecks that I liked, and he made me like a hundred of them." Jobs noticed my surprise when he told this story, so he showed them stacked up in the closet. "That's what I wear," he said. "I have enough to last for the rest of my life." - Credit goes to Gawker

So aside from dressing like a robot or a genius CEO, how do you build your brand?  It’s pretty simple, look at your skills and find out what sets you apart – then sell it!

2.  Keep it Simple
Apart from the branding some of Daft Punks success comes from its simplicity.  Their music usually consists of a really catchy beat that is repeated over and over again.  One of their most famous songs actually is just the words “Around the world” repeated over and over again.  This too can be applied to your sales career.  Early on in my career I worked for a large national, staffing firm that offered the best guarantee in the industry at the time.  To be fair it was a great guarantee.  However the company pushed me hard to sell it.  The result was always negligible – why?  Because customers didn’t care about the guarantee – it didn’t solve their problem. One of the biggest problems I see with sales professionals is that they try to offer too much.  Potential customers want one thing – a solution!  Many people try to throw in all of the bells and whistles that end up drowning out the solution – it doesn’t work. 

3.  Be Creative
Daft Punk is definitely a group of artists.  Because of their persona as robots that don’t speak they can’t make a traditional music video.  This led to some really cool and unique videos including a mini movie directed by Spike Jonez set to their song and a part of an actual animated movie for another.  The key here is that they looked at their limitations (again the whole not talking thing – probably not a good brand for sales) and created something unique that made it a strength.  From a sales standpoint I thinkt hat this really comes down to innovation.  For those of you that don’t know  - Invention is the creation of things and innovation is augmenting existing things to make it profitable.  In my opinion, innovation is way better.   So be creative!  Look at what others are doing and find a way to make it better and your own!

4.  Collaborate
Daft Punk’s biggest hit, Get Lucky, isn’t just Daft Punk.  Instead it is a collaboration with a guy by the name of Pharrell Williams.  Pharell  is a sometimes performer that also produces records and has won multiple Grammys (He is also the guy behind the other hit of the year this year – Blurred Lines by Robin Thicke). 

Couldn't show a picture from "Blurred Lines"...


In short he is someone that touches things and it turns to gold.  Often times sales people are lone wolves that don’t like to play well with others.  However, collaborating with others can make you way more successful as a salesperson.  Why?  It gives you fresh ideas, a different perspective, and the ability to brainstorm.   You will be more successful if you collaborate with others from time to time.  Sadly, some sales organizations don’t promote this and sometimes prohibit collaboration.  If you are in a company likes this…  maybe you should be looking elsewhere.


So… what say you?  Have a great week and as always email me at sthompson@insurance-csg.com or leave a comment below!

Check out some of my recent articles on the blog here:








Commercial Lines Customer Service Representative-Oxford, MS

Our client is a large regional and national agency who is growing and currently looking for a Customer Service Representative (CSR) in the commercial lines division of their Oxford office. They are seeking a dynamic individual who will bring high energy, good work ethic, and an entrepreneurial spirit to the position, along with strong technical skills and past agency experience focused on commercial lines risks.

Commercial Lines Customer Service Representative Responsibilities:
  • You’ll assist the sales executive in marketing and servicing a book of business.
  • Your responsibilities will include policy checking, invoicing, endorsement review and addressing client renewal needs.
  • You’ll assist with endorsement requests, insurance proposals, and other policy related issues in a timely manner.

Commercial Lines Customer Service Representative Qualifications:
  • You must have experience working with major coverage lines like general liability, commercial auto, work comp, property, BOP and excess/umbrella.
  • 1-3 years of prior insurance industry experience needed.
  • Must have a P&C insurance license and currently hold, or be working towards, a professional designation.
  • Candidates with an agency background will be strongly considered.

Please contact Scott Thompson for immediate confidential consideration and additional details. 
Email: sthompson@insurance-csg.com
Phone: 515-216-5455

See our website at www.csgrecruiting.com/jobs for a complete listing of nationwide opportunities.


Check out some of my recent articles on the blog here:










Account Manager, Health And Wellness-Chicago, IL

Our client is a large retail agency that is looking for a dynamic individual to help develop long term, customized worksite health risk management and health promotion programs for employer clients through analysis of a client’s demographics, health culture, health claims, prevalent disease states, and other factors impacting the client’s health care costs.

Account Manager, Health and Wellness Responsibilities:
  • Work directly with employers to identify key disease states within their employee population and develop recommendations to address these issues.
  • Create long term health promotion programs, assist in identifying and assessing resources to provide the programs, coordinate and monitor the performance of all outsourced vendors, and monitor and report on results and value of investment for the client.
  • Update the wellness plan reporting tools to establish a baseline and measure results.
  • Maintain a solid knowledge of all wellness vendors and carrier wellness capabilities and programs.
  • Meet regularly with clients and internal team members to support and evaluate ongoing programs – travel as necessary to client worksites.
  • Evaluate and coordinate vendors for health assessments, care/disease management, and wellness programs and then suggest those best able to assist in implementation of wellness plan based on client’s needs.
  • Provide periodic reports to clients assessing results of in-place programs.
  • Provide case studies, articles, and other supporting documents to demonstrate the need for and potential outcome of suggested programs.
  • Develop incentive programs for employers to increase employee participation in worksite health promotion programs.
  • Develop and maintain thorough knowledge of the regulatory issues impacting worksite health promotion programs, including the appropriate and legal approaches to employee incentive programs.

Account Manager, Health and Wellness Requirements:
  • Bachelor’s degree required.
  • 5-7 years of experience with employee benefits with 2-3 of those years working with worksite wellness strategies.
  • Must have the ability to make oral presentations, as well as experience with analyzing health care data and presenting findings to clients.
  • Proficiency in the use of Microsoft Word, Excel, and PowerPoint required.
Please contact Scott Thompson for immediate confidential consideration and additional details. 
Email: sthompson@insurance-csg.com
Phone: 515-216-5455

See our website at www.csgrecruiting.com/jobs for a complete listing of nationwide opportunities.

Check out some of my recent articles on the blog here:


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How Insurance Producers Can Use Social Networking to Increase Sales
Four Skills that Every Account Manager Needs to Succeed
Bad Customer Service Experiences
Four Keys to a Great Reference
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