Showing posts with label hot job. Show all posts
Showing posts with label hot job. Show all posts

Monday, June 25, 2012

Dealing with a Lowball Offer – Don’t get mad – Get the Job!



 Good day to you all!  Summer continues to move along nicely here in the Thompson household.  Kai is getting bigger.  Spot is getting bigger. And Ava and Mia keep making me sad by acting like big kids.  It’s also a special day for me – seven years ago today I married my wonderful, terrific, stupendous, bestest wife ever, Megan.  I am truly blessed! (I hope she is reading today…)



Now, on to my thoughts for today.  I recently was talking to a candidate of mine that was sharing a story about his last job.  This individual is very successful, qualified and has terrific experience.  He imparted to me that he recently received an offer from a company that was really low – his response was to laugh, act insulted and tell them that they would have to come up with something better than that to get him – after all he was unique and highly skilled.

Believe it or not – this happens more often than you think and to be honest it is a trap that many candidates fall into.  Before we talk about what to do, it is important to understand why offers come in low.  Below is a quick list of potential reasons:

  1. Your salary needs haven’t been adequately communicated
  2. Company is limited by budget
  3. When a range is given the candidate always assumes the high and the company assumes the low
  4. Candidates have unrealistic expectations
  5. The salary matches the position and not the candidate
  6. The company wants to leave room to reward you for good service
  7. The company wants to keep your salary in line with others in the organization (it is never anyone’s business what you make but somehow things like this seem to always get out – especially when there are inequities)

You’ll notice that I didn’t put in:

  1. Because they really don’t want to hire you and want to make you mad

You see – when a company makes an offer it is because they like you, want you to be a part of their organization and value you.  Sometimes they get the offer wrong or are unable to get it right.  So… if you like the company and they like you – why do people choose to respond like a wounded puppy?  It’s because we tie our ego to our salary – in our culture our salary is an estimation of our value.  If it were just another factor then people’s initial reaction would be to figure out how to work something out instead of getting mad.

Below are  five ways to deal with the low offer and get the job!

1.  Take a deep breath!
The first step is to take a deep breath and remember that the company isn’t trying to disrespect you.  In fact – you should be preparing yourself for the worst case scenario beforehand so that you are surprised if it is good.  Not mad if is bad. 

2. Set Expectations Beforehand
I’ve harped on this over and over and will never stop.  Talk about your salary needs.  For some reason people are really afraid to discuss their salary needs.  Usually this stems from some bad advice saying that talking money is in poor form or a fear that bringing it up will knock you out because they are out of your range.  When you do this you need to be armed with more than “I want $X.”  You need to justify why you want something.  You should share your recent salary history, factors why you deserve more and a specific range that you are comfortable with.  Remember, if you suggest you want $50K - $55K – you lose the right to be angry when they offer $50K.  Be honest – tell them that you want $55K - $60K then. 

3.  Be prepared to Negotiate
The first thing I tell anyone about negotiation is that you need to be prepared that the company can pull the offer and that you need to weigh this before you counter.  However, if you can’t accept the position it the current package then what do you have to lose?  I’ve encountered many people that have turned down an offer without asking only to find out after the fact that company would have made concessions to get them in.  When considering this don’t be afraid to negotiation on other items besides salary.  Vacation and benefits are free game.

4.  Thank them for the offer and ask for time to think about it
Even if you know that the offer won’t work for you – Thank them for it.  It’s good manners!  Thank them for the offer and ask if you can think about it for a day or two.  Give them a specific timeframe like – can I get back to you by Tuesday?  Remember that time kills all deals and that you shouldn’t try to push it farther than 24 – 72 hours.    When you get back to them start out by thanking them again.  From there tell them that you are really excited about the position but can’t make it work at this level.  Tell them that you would be happy to accept if they can get as close as possible to $X.

5.  Don’t deal in absolutes
When I was in school one of my teaches always told me that when taking a multiple choice test you should always avoid answers that have absolutes including always, never, every none.  The same can be applied to negotiations.  Essentially you can’t give ultimatums.  People don’t respond well to them.  Soften your approach by using words like close, near and about.  Finally, give them options.  Things like – I’d really like a higher salary but I could also look at a higher bonus potential.  However, only give these options if you are comfortable with all outcomes.  It’s kind of like the salary range.  You can’t give an option to soften things and then be mad because they chose the option you didn’t want.

That’s that.  I’m interested to hear about what you guys think on this subject.  Am I right?  Am I way off base?  Have a great week and as always feel free to leave comments or email me at sthompson@insurance-csg.com!

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Tuesday, June 19, 2012

Director of Employee Benefits Services - Baton Rouge, LA

This is a terrific opportunity for a strong employee benefits account manager has has existing supervisory skills or is looking to move into management.  My client is a leader in the state of Louisiana and they are looking for a seasoned employee benefits person that can assume leadership responsibilities in the department.  My client plays in the 100 - 1,000 life arena and they ready to interview!



Director of Employee Benefits Service

Our client is an independent insurance brokerage experiencing dynamic growth in group benefits.  The agency wants to provide the best consultation and support to its clients; in order to do so the right infrastructure to handle larger accounts, service resources, workflow processes, staff training must be managed by an experienced leader.  This position, Director of Employee Benefits Services, will oversee the agency's entire group benefits account management and account executive teams.  You'll work in close collaboration with the Vice President of Benefits and senior sales leader to implement training, business development and customer service initiatives.

Director of Employee Benefits Services Responsibilities:
Responsible for implementing and monitoring quality control process to ensure agency standards and workflows are followed.
Provide direct supervision to Employee Benefits account managers and assistants; handles all aspects of managing a team, including participating in employee selection, coaching, and evaluation.
Become involved in larger corporate benefits accounts as a Benefits Consultant/Account Executive, specifically on complex plan design or with escalated service issues.
Participate in client review meetings and renewal presentations.

Director of Employee Benefits Services Requirements:
College degree or equivalent experience is required.
At least 7-10 years of group employee benefits insurance experience in a sales and service model working with a staff of at least 5-10 direct reports, clients with 100+ employees and self-funding plans.
At least 3-5 years of management experience dealing with performance management, hiring and firing, compensation review, workflow processes, technology usage and employee development.


Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-216-0242 x455 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Tuesday, October 25, 2011

Commercial Lines Producer - Shreveport, LA

I'm working on an exciting opportunity for a producer that is looking to move to Shreveport, LA.  My client is a well respected agency that is looking for a producer as a part of their perpetuation plan.  Currently they are looking for a good commercial producer that would be able to come in and assume a small book of business and grow it.  Our client doesn't play in any specific niches but would like someone that is comfortable working with the industries that are strong in the area which include oil & gas.    As always please let me know if you have any suggestions or interest.

Commercial Lines Producer

Our client is ranked a Top 100 brokerage with the knowledge and resources to insure a multitude of commercial business entities.  They are a regional insurance agency with the capacity to provide insurance and risk management programs for commercial clients that are local, national, and international in their scope of operations.  As part of their continued growth strategy they seek experienced commercial lines producers for their Alabama and Mississippi offices.

As a Commercial Lines Producer
You will actively seek new business in key business segments such as healthcare, construction, manufacturing, wholesalers, and marine risks
As a successful candidate you will have previous production experience with P & C Commercial businesses as well as having a high drive to succeed
You will be required to meet face-to-face to qualify prospects, tailor a program to their specific operations, and arrange for appropriate loss control services

Commercial Producer Qualifications
A proven sales and client retention record
A bachelor's degree and current insurance license
At least 3-5 years of insurance sales experience with a strong commercial background

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 EXT 17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Friday, September 30, 2011

Commercial Lines CSR - Atlanta, GA

This is a great opportunity for someone that is looking to get into a niche.  Our client is a well respected organization that focuses exclusively on insurance for the healthcare industry.  They are looking for a sharp individual with p&c experience that can step in as a CSR.  The biggest requirement is that this individual must be high energy, task oriented and be able to manage multiple things at once.  Please let me know if you have any suggestions or if you are interested.

Commercial Lines CSR
Our client is a specialized property and casualty agency focused on providing exceptional customer service.  The position, Commercial Insurance CSR, is responsible for providing sales support and building client relationships.  Teamwork is an important part of the agency's client service success, so your ability to communicate and support the work of colleagues is critical.

Commercial Insurance CSR Responsibilities:
Provide support to account managers and producers; help to coordinate renewals, prospective clients and respond to customer inquiries in a timely fashion.
Be thorough and accurate with all client correspondence, checking to make sure requests are completed and documented in the agency management system.
Conduct quote and policy reviews as well as assist with certificate and billing questions.
Learn the agency's comprehensive list of commercial and personal lines product offerings.

Commercial Insurance CSR Qualifications:
Bachelor's degree is strongly preferred; equivalent work experience will be considered.
Active GA P&C license.
Minimum of three (3) years experience in property and casualty customer service; prior agency experience is required.
Can manage a high volume of calls and emails from insureds.
Strong command of Microsoft Word, PowerPoint and Excel.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Wednesday, September 21, 2011

Commercial Lines Account Manager - Denver, CO

I've got a great commercial lines account manager position in Denver.  This is a great spot for someone looking for a stable position with a well respected growing company.  Our client plays in the middle market arena with clients in industries such as retail, contractors and construction.  If you have an interest please let me know!

Commercial Lines Account Manager - Denver, CO 
Our client is an independent insurance agency well established in Denver.  They have two client service opportunities in the commercial insurance division.  Both roles are designed to support the renewal process and the ongoing administrative needs of the agency's clients.

1) Customer Service Representative- Responsibilities of this position include responding to customer inquiries, processing policy changes, resolving billing questions, issuing certificates and auto id cards, and gathering updated information for renewals.

2) Commercial Insurance Account Manager- Responsibilities include managing the client's renewal process, identifying gaps in coverage, negotiating pricing with underwriters, and preparing proposal presentations.  You will serve as the agency's primary point of contact for the insured next to the producer.

Commercial Insurance Account Manager Qualifications:
Current Colorado P&C license.
Minimum two (2) years of commercial insurance client service, account management or underwriting/marketing experience.
Broad property and casualty exposure working with major coverage lines like general liability, commercial auto, work comp, property, and BOPs.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.



Thursday, August 25, 2011

Hot Jobs in Chicago

I'm working on some really good opportunities in Chicago.  Take a look below and let me know if you have any suggestions.

High Net Worth Personal Lines Account Manager -Chicago (North Suburbs)

This a a great opportunity with  boutique financial services firm in Chicago.  They need someone with experience working with very affluent and high net worth individuals.  Additionally, they would like someone that is experienced working with Chartis, Fireman's Fund and Chubb.  Please let me know if you have any questions or suggestions.


Commercial Lines Producer/Sales Leader – Chicago (Southside)
This is a terrific opportunity.  I'm working with a great insurance agency that is part of a larger organization.  They primarily focus on middle market blue collar risks and are located just outside of Chicago.  They are looking to hire someone to become a part of their succession plan and eventually take over the agency in the next 3 - 5 years.  The ideal candidate will have ten years of experience or less and have a desire to move into a leadership role.  A track record of sales success is a plus.  Please let me know if you are interested or if you have any suggestions.


Commercial Lines Account Manager/Account Executive- Chicago (North Suburbs)
This a great opportunity for someone working within a large agency that wants to continue working with large risks while moving to a smaller shop.  This agency is a leader in larger middle market and risk management accounts and they are in need of a very strong account executive/account manager.  They absolutely need someone with strong marketing skills and client facing experience.  This spot has strong growth potential.


Commercial Lines or Employee Benefits Producers – Chicago
This is a terrific opportunity for a producer that is looking for ownership.  Our client is a successful middle market agency  that is looking to make several quality hires to assist in perpetuation.  They are seeking someone with an established track record of success and a strong upside.  They do not require that someone bring a book of business with them.  Instead they are seeking people that have a sound business plan and a strong pipeline for the next twelve months.  


Senior Employee Benefits Account Manager- Chicago
This is a terrific opportunity for a senior account executive with a strong employee benefits background.  Our client is seeking someone with a strong self funded and middle market background working with clients ranging in size from 100 - 2,000 lives.  It is very important that this person have strong marketing and client service background.


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Tuesday, August 9, 2011

Commercial Lines Supervisor - Richmond, VA

This a great opportunity for someone that has a strong commercial lines background and would like to transition into a supervisory role.  In  this role you'll be overseeing a team of account managers/CSR's, handling hiring and manage the training.  This is a very professional company that offers terrific benefits.  The right person can come from several different backgrounds including human resources, an account manager or account executive or an existing supervisory role.


Commercial Lines Supervisor
Our client is a successful insurance agency focused on the sale and service of a broad range of property and casualty and group life and health products.  The company's management team is energetic, professional and actively engaged in employee development.  This position, Commercial Lines Supervisor, is responsible for the management and training of the agency's customer service team.  This position is closely involved with multiple sales team and has great influence in achieving synergy and employee satisfaction.

Commercial Lines Supervisor Responsibilities:
Manage customer service representatives and account managers throughout multiple offices.
Provide training with regards to account management procedures, handling escalated customer issues and organization of work priorities.
Create dialogue between the sales and service team; serve as a sounding board and create solutions to correcting customer service errors.
Auditing work files to catch inaccuracies, avoiding Errors & Omissions and maintaining  compliance with company Best Practices.

Commercial Lines Supervisor Qualifications:
At minimum of three (3) years of experience as a commercial lines supervisor, commercial lines manager or client service team leader.
Demonstrated success leading employees through new products and procedure training, correcting client service behaviors, reinforcing positive behavior and creating efficient workflow delegation.
Must be willing to travel; overnight travel on a monthly basis is required.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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Friday, August 5, 2011

Commercial Lines Account Manager - Hattiesburg, MS

This is a great opportunity for a strong commercial lines CSR that is looking for some growth.  Our client is one of the most well respected agencies in deep south and are aggressively looking for a strong candidate.

Commercial Lines Account Manager - Hattiesburg, MS

Our client is a growing independent insurance agency.  Comprised of a small but close knit team, a "roll up your sleeves" mentality in client service is critical to the agency's continued success.  As Commercial Account Manager you're responsible for assuming leadership on new and existing commercial accounts.  You'll also partner closely with new producers who need assistance with everything from policy administration to new business marketing.

Commercial Account Manager Responsibilities:
Provide timely and accurate feedback to client inquiries on existing policies with regards to policy amendments, billing, claims and upcoming renewals.
Participate in the renewal cycle from start to finish; gather update account information, compile submissions and secure renewals quotes.
Assist other team members with overflow of processing, certificates or answering incoming calls.

Commercial Account Manager Qualifications:
A minimum of two (2) years of property and casualty insurance experience.
Prior underwriting assistant or agency CSR experience is preferred.
Ability to handle renewal preparations, answering client questions and complete policy administration tasks.
Hold an active MS P&C license or obtain one shortly upon hire.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

Wednesday, August 3, 2011

Commercial Insurance Producer - Cincinnati

Just got another good one to share.  This client is a good regional agency with offices in several midwest states.  They are looking for someone that can hit the ground running quickly and offer a strong ownership plan.  They write a lot of blue collar business like manufacturing and contractors and other miscellanious middle market business.  Let me know if you are interested or have any suggestions.


Commercial Insurance Producer
Our client is a full service insurance agency intent on developing its next generation of producers.  The Cincinnati office is a smaller team with two senior commercial producers capable of providing training to a producer desiring mentorship.  The agency is willing to invest in the future of its sales team provided in return you can increase market share, write profitable business and desire a regional agency where you can work towards ownership. 

Commercial Insurance Producer Responsibilities:
Target small to mid-sized commercial business in the local Cincinnati market; eventually expand into a larger regional presences throughout KY, IN, OH, PA and WV.
Develop a prospect pipeline through relationships that are your own; all types of business development methods can be utilized (cold calling, direct mailing, association networking and cross selling).
Participate in all phases of the sales process including ongoing client consultation and renewal marketing.

Commercial Insurance Producer Qualifications:
At least 1 or 2 years of commercial insurance sales experience targeting property and casualty accounts that generate $5k or more in agency commission.
Active OH P&C license.
Ability to open doors to new business relationships, be a strong closer and actively stay involved in high level consultation with your clients.

Compensation is commensurate with experience and provides a salary with first year new business commissions.  

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

Friday, July 29, 2011

Commercial Lines Producer/Sales Leader - Chicago

Hi All!  This is a terrific opportunity.  I'm working with a great insurance agency that is part of a larger organization.  They primarily focus on middle market blue collar risks and are located just outside of Chicago.  They are looking to hire someone to become a part of their succession plan and eventually take over the agency in the next 3 - 5 years.  The ideal candidate will have ten years of experience or less and have a desire to move into a leadership role.  A track record of sales success is a plus.  Please let me know if you are interested or if you have any suggestions.


Commercial Lines Producer/Sales Leader

Our client is a full service insurance agency with proven experience in risk management and financial services.  They have rich Midwest roots and seek to continue their regional growth after  successful acquisitions in 2009.  Their personal focus with clients translates into the way they support and develop producers.  Its critical they balance the experience within their commercial sales team through the addition of a senior sales executive.  With 5-15 years of sales experience, you'll offer existing industry connections, a detailed understanding of the sales cycle, and "mentorship by example" which is so critical to drive new business amongst the firm's developing producers.  The agency is willing to invest in the future of its sales team provided in return you can increase market share, write profitable business, and set an early foundation for a long term career.  To be considered, you must have ability to open doors to new business relationships, be a strong closer, and actively stay involved in high level consultation with your clients. They will consider producers currently working for an independent retail agency or a direct writer in the greater Cincinnati and Chicagoland areas.   
Compensation is commensurate with experience and provides a guaranteed draw with additional commissions on annual new business revenue.

Please contact Scott Thompson for immediate confidential consideration and additional details. If you would like to submit your resume for this insurance job, please click HERE and attach your resume as a Microsoft Word document.

Tuesday, July 26, 2011

Excess and Surplus Production Underwriter - Raleigh, NC

This is a really great opportunity.  Our client is a well respected MGA that needs someone to step into a leadership role.  This person will need to have strong E&S underwriting skills and also have good agency contacts in the southeast.  As always let me know if you have any suggestions or questions.

Senior Production Underwriter

Our client is a multi-state Managing General Agency with a great reputation in commercial program management.  The senior underwriting staff is responsible for branding, building upon existing relationships and pursuing new business to grow the agency.  The Raleigh position, Senior Production Underwriter, will serve as an example to the rest of the underwriting staff on how to build profitable and sustainable commercial premiums.

Senior Production Underwriter Responsibilities:
Evaluate the performance and profitability of commercial insurance submissions from retail agents; core program areas include monoline or package policies with General Liability, commercial property and auto including transportation.
Make determinations on coverage, rates and special endorsements based on market conditions, program guidelines, Excess and Surplus options and your judgment rating of complex commercial risks.
Provide leadership and mentoring to junior underwriters establishing their own retail agency networks and the growing pains of building a book of business.

Senior Production Underwriter Qualifications:
At least five (5) years of progressive commercial underwriting experience.
E&S underwriting experience with a Managing General Agency is required.
Willingness to provide mentorship to underwriting team members.
Can create an exciting, fast paced environment focused on new business origination.
Offer a pipeline of existing retail agency relationships.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x17  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

Friday, July 22, 2011

Personal Lines Call Center Manager in Atlanta, GA

I've got a great new search I'm working on.  Please feel free to pass it along or let me know if you have suggestions or questions!


Call Center Manager - Atlanta, GA
Our client is a private passenger auto insurer serving the needs of insureds in fourteen states throughout the east coast.  Based out of Atlanta, the customer service team is in need of a senior manager.  As Call Center Manager, you'll be responsible for building a cohesive customer service team to service personal auto policies and answer agent inquiries.

Call Center Manager Responsibilities:
Monitor the performance of customer service reps including timely response to inquiries, accuracy of policy information and completion of files.
Oversee training, employee development and performance management; become involved in decisions concerning staff changes and new hires.
Establish a policy inquiry process so the call center is exclusively designed to meet agent needs not a direct source for insureds.

Call Center Manager Qualifications:
At least five (5) years of experience working in personal lines insurance.
Experience managing a call center is ideal.
Must have at least 2-3 years of supervisory experience.
Ability to bring teams together, restructure work load and communicate with agents the proper policy administration and communication protocol.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x22  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.