Our client is a reputable St. Louis insurance agency serving businesses and individuals in the area for over fifty years. They have a knowledgeable sales and service staff that offer commercial, employee benefits and personal lines coverage to local and regional businesses. This position, Commercial Lines Service Supervisor, will help with Human Resources and operations functions of the agency. It has a heavy emphasis on employee management and workflow efficiency in the customer service unit. The agency is looking for someone who will ensure that customers receive the best service possible, and who can coordinate functions with service staff and clients.
Commercial Lines Service Supervisor Responsibilities:
Monitors performance of employees and takes action to correct substandard performance with emphasis on customer service quality.
Manages recruiting, interviewing, training, work review and policy administration processes.
Assist staff with account management needs- watch audits, compliance and workloads; step in with escalated marketing or customer service issues.
Help with office management duties like systems integration, office equipment, scheduling/vacation/time off requests and some minor accounting or payroll matters.
Commercial Lines Service Supervisor Qualifications:
At least five (5) years of property and casualty insurance client service or underwriting experience; prior supervisory or office management experience is required.
Bachelor's degree is preferred; pursuance of continuing education like CIC, AU or ARM is highly desired.
Broad coverage proficiency in general liability, commercial auto, large property, and workers compensation; entertainment exposure is highly desired but not required.
Active Missouri P&C license or able to obtain one upon hire.
Please contact Scott Thompston for immediate confidential consideration and additional details. Email: sthompson@insurance-csg.com Phone: 515-987-0242 x455 Fax 515-987-0004 See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.
Check out all of our postings
here:
Check out some of my recent articles on the blog here:
No comments:
Post a Comment