COO/Agency Manager - Houston, TX

This is a terrific opportunity to join the leadership of a growing agency in Houston.  Our has grown by leaps and strides over the past couple of years and needs someone to step in to handle the operations of the organization full time.  They are open to diverse backgrounds.  However, I feel that the right person would be someone that has exposure to managing a team of people servicing middle market or smaller risk management business, has P&L exposure and knows how to create processes and procedures.

COO/Agency Manager

Our client is a growing independent agency based in Houston.  The agency predominately insures middle market property and casualty accounts but also offers clients a variety of employee benefits, personal lines and group retirement solutions.  This position, COO, is a unique role for someone interested in taking the lead on all aspects of running the daily operations of the agency. Alongside the president and sales team, you'll ensure the needs of clients and employees are being met fairly, timely and in the best interests of continuing to build the agency's reputation in the community.  Though a busy role, you will enjoy the autonomy necessary to make changes, set programs in place and respond to issues that may arise with accounts, employees or during marketing.

COO, Agency Manager Responsibilities:
Oversee the agency's financial operations; accounting, billing and premium finance, payroll, financial reports and annual business plans.
Manage all client service and administrative staff; hiring, firing, training and performance reviews.
Provide direction to the client service team on portfolio management, i.e. monitoring escalated client service issues, workflow delegation, marketing and renewal planning, cross selling and revenue growth.

COO, Agency Manager Qualifications:
At least 7-10 years of applicable insurance experience; a mixture of property and casualty, personal lines or employee benefits technical proficiency is certainly acceptable.
Detailed background with operations and service experience such as accounting, budget management, surplus lines and agency compliance matters.
Very important is prior staff management duties; overseeing Human Resources functions like staff training and development, performance management, maintaining positive morale and improving employee productivity.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-216-5455  Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

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