Tuesday, January 10, 2012

Personal Lines Account Manager - Nashville, TN

This is a great opportunity for someone with light personal lines experience.  Our client works with affluent and high net worth personal lines clients and is seeking someone to step in as a customer service representative to work with their accounts.  This job will primarily handle administrative duties but will also have some client contact that will require a terrific phone personality.

Personal Lines Account Manager 
Our client is an independent insurance agency growing in the size and scope of its entire property and casualty division.  Personal lines is a major component of the agency's "full service" offerings particularly for business owners the agency also insures in commercial lines.  This position, Personal Lines CSR, is responsible for supporting the personal lines sales and account management staff in its ongoing efforts to provide quality customer service and complex consultation.

Personal Lines CSR Responsibilities:
Provide administrative support to the personal lines account managers and department manager such as policy checking, renewal information gathering and billing.
Create spreadsheets, enter client information into the agency's management system and put files into paperless systems.
Answer calls and provide timely feedback for clients requesting insurance information (certificates, id cards, etc.).

Personal Lines CSR Qualifications:
At least one year of property and casualty insurance customer service experience.
Prior experience working within an insurance agency and with personal lines accounts is highly desired.
Excellent use of Microsoft Word & Excel; experience with an agency management system is beneficial.
Active TN P&C license or able to obtain one shortly upon hire.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242  x17 Fax 515-987-0004  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.


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