Showing posts with label interviewing. Show all posts
Showing posts with label interviewing. Show all posts

Friday, August 3, 2012

It’s the Little Things that Matter – Five Small Details you Need to Pay Attention to When Looking for a Job!



Hello Internet!  I’m back from last week’s hiatus and ready to help you get a job!  Things are going great here in Iowa.  We’ve cooled down from last week’s heat wave where I counted at least seven times that I got in my car and saw a temp of over 105!  It really is amazing how everything is relative – today it’s going to be 96 and people are acting like its fall.  Ahh the Midwest!  Last night we experienced one of the  cooler things in our little corner of the world – The National Hot Air Balloon Classic.  My kids loved it!



Today I’m going to talk about some of the little details that help you get a job.  Of course you need to have an awesome resume, finely pressed suit, strong linked in profile and the like.  This is all really important.  However, many people have all of these things and still don’t get the job even though they are more qualified than other candidates.  Why?  It’s because they don’t do the little things that set them apart.  Below are five little things you can do to enhance your profile and get the job:

1.  Learn how to leave a voicemail
Here’s the deal.  Your voicemail’s say a lot about who you are. The first thing you need to know is that most people hate voicemails.  I mean they really hate them.  What do they hate more than voicemails – really long voicemails.  The problem with voicemails is that you really can’t help your candidacy as much as you can hurt it.  A long winded, stream of consciousness, bland voicemail  will either make you look a) incoherent, b) boring, or c) annoying.  So, what should go into a voicemail?  A good voicemail should have three things:

  1. Your Name – Hi Rick – It’s Jenny
  2. The Purpose – I’m returning your call, I’m responding to your ad, I think you saw my number on the wall.
  3. Your number – Please call me back at 867-5309

A couple of other things on this matter.  If you need to get more info across, let them know that you will follow up over email. Finally, smile when you leaving the voicemail.  It will come through.

2.  Learn how to send an Email
Email has become so informal lately and while I personally think that this is bad for us as a society it is acceptable to use it as some sort of bastardized version of instant messaging between people you know well.  However, if you are emailing someone that you are looking to impress – you know because they are maybe going to hire you, you should probably put a little bit of thought into it.  At the end of the day you should treat email correspondence with a potential employer as a way to set yourself apart.  Here is what you need in an email:
  • Give a salutation – the simple act of acknowledging that the other person has a name will put you ahead of the masses.
  • Use punctuation and capitalization – I don’t care if you are typing on the world’s tiniest iPhone – you appear stupid and lazy when you don’t take the extra millisecond to capitalize my name or put in a period.
  • Write in complete sentences with paragraphs – first of all its really hard to read without them.  Secondly, if you can’t take the time to write a coherent, grammatically correct and fully formed message – how much do you care about this job?
  • Spelling – errors or relying on spell check make you look stupid

3.  Follow Directions
This one is really, really important.  If a company tells you to email them your resume.  Email it. Don’t mail it. Don’t fax it (If you are using a fax machine still…that’s a whole other problem).  Secondly, if the ad doesn’t ask you to call – don’t call.  I will tell you that there is some gray area here with calling.  If you are responding to a posted job advertisement with a company – you shouldn’t call.  The reason – the person conducting the search has other responsibilities than the search alone.  I can guarantee that there are so many other people calling that you will not set yourself apart in any sort of positive way. 
However, there are two areas where you can call.  First, if it is an independent recruiter like me – call away – these people’s jobs are to talk to people about getting jobs all day.  If they are bothered by your call – find another.  Secondly, if there isn’t an opening at a company that you want to work for and feel that your background would fit with them it is acceptable to call the hiring manager (or a potential hiring manager) and ask for permission to send them your resume.  Anyway, back to following directions.
While companies don’t put directions on an ad as a test it still acts as an informal test.  The inability to follow directions will lead the company to make some (possibly) inaccurate assumptions about you.  Some things that they might surmise from this:
·        You don’t respect authority
·        You can’t read
·        You think you are smarter than the rest of us
·        You can’t do basic computer skills (this is for you faxers out there)

Anyway – I’ve written more about this subject before and you can read about it here:


4.  Cover Letters
It’s time for a dirty little secret.  Generally speaking the odds of someone taking the time to thoughtfully read your cover letter is virtually non-existent.  Yet – companies expect that you send one.  It’s just one of those stupid things that are a vestige from another time – like the fax machine.  So, how do you write a cover letter?  You need three paragraphs.
            The first paragraph should have about three sentences.  Introduce yourself, state the job you are applying for and where you saw it.  The last paragraph should be equally as short – it should thank them for their time, give them the phone number and email you would like to be contacted at and suggest an interview. 
            The middle paragraph is the most important.  It must be short  but powerful and use bullet points.  The paragraph should look something like this:
            I feel my experience would make me an excellent fit for this position.  Specifically when I worked at Initech I accomplished the following:
  • Organized paperwork using my Swingline stapler
  • Was the top producer of TPS reports in the company
  • Assisted in the removal of faulty office equipment
  • Successfully collaborated with a team to create a software program that made the companies finances more efficient

So – why should they be short?  It’s because there is an inverse relationship between the length of a resume or cover letter and the likelihood someone will read it.  In other words – people are lazy and busy and won’t take the time to read your cover letter if it looks like a chore.

5.  Short Answers
We live in a world where information is spoon fed to us in sound bites less than 30 seconds, messages with less than 140 characters, text messages and posts.  Why?  That’s all the attention span that our poor brains can handle.  When you are interviewing you need to know this and embrace it.  Now – I’m not telling you to start rolling out a bunch of LOL’s or BRB’s.  However, you need to limit how long an answer is and give the other person a chance to talk.  An interview should be a conversation – not a soliloquy or prepared speech.  So how do you do this?  It’s easy – practice and be conscious of time.  One tip I give people is to Google and find a list of the top interview questions.  Pick a couple of them and practice answering them in front of a mirror with a stop watch.  If you are under 2 – 3 minutes you are doing well.  If you are pushing five minutes or more – you need to get out more and get that out of your system.

That is all I’ve got for today.  As always let me know your thoughts on this and feel free to leave a comment.  Also feel free to email me directly at sthompson@insurance-csg.com.  

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Monday, June 18, 2012

Interviewing is Just like Dating –4 Dating Tips that can be Applied to your Search (or love life)


Hello world!  I hope you all had a terrific Father’s Day weekend!  As expected we were very busy.  The highlight of my weekend was taking the kids to the local Johnston Greendays Festival where there was a carnival.  Ava (5) and Mia (2.5) completely shocked me when they bypassed the kiddie rides and aimed all of interest at the fast rides.  By far their favorite ride was the Scrambler!



The funniest part about all of this was that neither of them said a word during the entire ride.  Then when it was over they started yelling Again, again, again!!!  And that’s the update from Des Moines!

Today I was perusing the internet when I came across an article titled - What Guarantees a Second Date by Christine M. Coppa – No -  I wasn’t looking for tips…  things are very happy in the Thompson household.  However, I’ve always believed that interviewing for a job is very similar to dating.  Let’s compare they are both worrisome, stressful, create sweaty palms, often not fruitful, both have the goal of generating a long term outcome, and you only want about 10% of either to call you back.  Anyway, the article gave four tips that in my opinion are just as applicable when you interview.  Have a look!

1.  A Shared Passion is Extremely Powerful
The dating article suggests that when there are shared interests there is a higher likelihood of sparks.  It  continues by saying that even when there aren’t sparks the common interests can lead to a second date as the common ground is reason enough for a second look.  Interviewing is the same way – I’ve often believed that someone’s work history and skill set accounts for only 50% (probably lower than this) of the reason someone gets hired.  The rest is personality, culture fit and - to be totally honest - how much the interviewer likes you.

So… how do you find common ground?  You can do this in a couple of ways.  First, Google your interviewer.  Be careful not to dig too deep into their personal life and instead look for any bio’s about  them and their LinkedIn page.  Look for common professional interests like education, associations and hobbies.  The other way you can do this is to look around when you enter their office.  A brief glance of my office shows about fifteen Iowa Hawkeye trinkets and even some bobble heads from the movie A Christmas Story.



Don’t make it the center of your interview but when you are gliding through the warm up, find a way to work it in.  You can say things like:

  • So… have you ever stuck your tongue to a light pole?
  • How about them Hawkeyes!
  • It’s really nice to meet you – I noticed you are in this association.  I just joined.  How long have you been a par of them.
  • I was looking at your bio and noticed that you went to XYZ State – so did I!  Was it a great experience for you too?

At the end of the day its just a way to grease the wheels and make your interview go smoother.  They will be more comfortable with you and will remember you!

2.  Put some Advanced Listening Skills into Practice
The article gives some really novel advice.  Listen to your date – it even suggests that you remember what they say and mention it again later.  Not so surprising is that you should listen to your interviewer as well.  One of the biggest problems I encounter is that people assume that the sole purpose of an interview is as an avenue to showcase  their skills and put themselves on display.  WRONG!  This is certainly an important component.  However, interviewers are looking for you to show off your social skills and your ability to interact in a conversation.  Furthermore, they are looking to promote their company and inform you about them and the position. 

This means that it must be a two way conversation and that you need to listen and listen well.  This can manifest in two ways.  First of all, you can refer back to something that the interviewer said later in the interview – as a bonus you can also refer back to something they said in a thank you note as well!  Secondly, you can practice active listening when they are speaking.  Make sure that you appear attentive and that you are making eye contact,  maybe taking a note or two and giving the appropriate body language – try nodding why they are talking.

3.  Comfortable Atmosphere = Comfortable with Each Other
This one is probably a better tip for the interviewer than the interviewee.  Yet I  think that it is important.  The article suggests that a dive bar is better for a first meeting than a 5 star restaurant.  I agree – if you are surrounded by formalness you will probably act formal instead of being yourself.  Like I said you really can’t control this as much you would like but there are a couple of things you can do:
  • Make yourself comfortable by wearing the suit you look the best in – not your best suit
  • If given  the chance to suggest a meeting place – suggest somewhere casual and laid back – Starbucks always is a nice choice

4.  Being Courteous is Key
I’m pretty sure I’ve written before that we are in the post Emily Post world – for those of you who don’t know, Emily Post is a world renowned expert on manners.  It just seems like we are increasingly forgetting to use our manners.  This goes without saying on a date but the same is true in an interview.  Below are a list of common errors people make:
  • Not holding the door for someone
  • Not saying thank you
  • Sitting down before your interviewer
  • Not shaking hands
  • Chewing gum
  • Not turning off your cell phone
  • Not wearing a suit
  • Showing up late

All of these things are in poor form and will hurt you.

That’s all I’ve got for this week!  Please let me know if you have any questions or comments and make it a great week!  As always you can email me at sthompson@insurance-csg.com or leave a comment below!

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Wednesday, June 13, 2012

Five Common Interviewing Blunders



Hello World!  I hope that you guys are having a terrific week!  Things continue to move at a fast pace here in the Thompson world.  We had Ava’s birthday party this past weekend and I’m proud to say that we can now be nominated as the coolest parents in the neighborhood.  Why?  Check out Ava’s final birthday present!

We are one toothless person and a dunk tank away from having our very own carnival!!!


It’s pretty fun.  I’ll  tell you a secret though.  Adults can go down…but the landing isn’t long enough and most times you end up five to ten feet away in the grass. 

Today I’m going to go back to interviewing and talk about some of the mistakes that people commonly make.  Interviewing is almost like a fine art or craft rather than a skill.  What I mean by this is that you will never, ever get one perfectly right.  Below are five mistakes I see people commonly make.  Take a look and let me know your thoughts.

1.  Answers Questions with Yes/No Answers
You’d be surprised but this is a way too common problem.  When companies interview you they are looking for substance and depth.  In contrast they are not filling out a survey.  So when someone asks you a question you have to give more than just yes or no answers.  Truly you need to give more than one sentence answers.  How do you do this?  It’s really pretty easy. 

When you are preparing for your interview you need to brainstorm and come up with five accomplishments that you are proud of from your career – that’s the easy part.  From there you need to think about what these accomplishments say about you as an employee and person.  After that you need to practice talking about them.  It doesn’t need to be a five minute story but it needs to be detailed.  Familiarize yourself with these examples and then be prepared to throw them in when you answer questions. 

2.  Assumes that the Interviewer Knows about your company/industry/career?
As a culture we are very egocentric and often times we assume that the person you are meeting for the first time already knows all of your basic information.  Here’s the scoop – they don’t.  In a perfect world interviewers would devote the same amount of preparation to getting ready for your interview that you do.  They would research your previous companies, study your resume and look you up on-line.  When you are asked to discuss your career you should operate under the assumption that they have not read your resume before meeting you (they probably haven’t), that they know nothing about your industry and that they don’t know what someone in your position does.  Don’t be condescending or patronizing – just explain the basics to them before getting more in depth.

3.  Hijacks the Interview
OK – so I understand that I just got done talking about how you should give additional information and be very detailed.  This is true.  However, there is always too much of a good thing.  A great interview typically  resembles a conversation instead of a presentation.  Here are a couple of things to keep in mind:
·        People have a short attention span – keep on  point
·        Keep your answers to 2 – 3 minutes at best
·        Ask questions of the interviewer – people like talking about themselves

4.  Doesn’t follow Interview Protocol
I’ve written extensively on this one in the past and will continue to.  For some reason there are people out there that either think they are better than everyone else or don’t think that the rules apply to them.  This line of thinking will submarine your interviews.  There is a laundry list of items but some of the most common ones are:
  • Wear a suit
  • Show up five minutes early
  • Send a thank you note
  • Don’t chew gum
  • Turn your cell phone off
  • Wait to sit until the interviewer does

The list goes on an on.  Just do your best and use common courtesy and you should be alright.

5.  Isn’t prepared for Common Interview Questions
This is one that is really inexcusable.   You can Google “common interview questions” and find thousands of lists of  the most common questions asked in an interview.  Take a look at all of these.   Below you’ll find some of the common interview questions I ask that should be know but somehow still trip people up:
  • Why are you looking to leave your current job? – I get that you might be happy and just looking to grow your career – However, you are the one interviewing.  Tell them that you are motivated to improve your career and are from time to time you are willing to explore select opportunities.
  • Why did you leave that job? – Read some of my other blogs – but just be honest and direct
  • How much were/are you making? (I’ll give you a hint on this one – I’d rather not share is not an acceptable answer)
  • What do you want to do next in your career? (Again – I don’t know is not going to help you)
  • Why are you interested in this job? – you better know this
  • What do you know about the company? – do some kind of research

I can virtually guarantee that 90% of these questions will be asked of you in an interview.  So… prepare for them and have an answer ready to go.  You can’t memorize the answer and give it verbatim – people don’t like hiring robots.  Instead, you need to think about these answers and practice answering them in different ways

That’s all for this week!  What do you guys think?  If you have anything to add or comments please email me at sthompson@insurance-csg.com.

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Thursday, May 3, 2012

Top Five Challenges Faced by Job Seekers in the Current Economy


Hello everybody!!!!  I hope you are having as great of a week as I am.  Spring is in bloom here in Iowa and it is really starting to get green here.  We are beginning to get some nice, hot, muggy days and lots of great thunderstorms at night.  On the home front, things are progressing nicely as well.   Baby Kai is progressing towards only getting up once a night and Mom and Dad are very appreciative.  On another note, I’m proud to say that I’m a new uncle once again.  My brother and his wife recently welcomed Blake Thompson into the world on May, 2nd!  I’m pretty excited that Kai will have a cousin that is almost exactly the same age.

Now on to the career stuff.  We are in a very unique job market right now.  Companies are starting to hire again but not at the level that we have been hoping for.  Unemployment is still fairly high and ultimately it is still a buyers market where the employer has the advantage in the process.  This presents some interesting challenges for job seekers that most certainly can be overcome if they are handled appropriately.  However, if you want to overcome them, as Ricky Ricardo once said “You got some ‘splainin to do!”



Below are some of the biggest challenges faced by job seekers and how you can make a convincing case.  Let me know if you agree or if you think I left something off!

1.  You are Overqualified
I’ll start out by saying that I hate this comment.  Often times it is used as a brush off which means that when it is actually the case it elicits a negative response from the candidate.  My take is that people are never overqualified for a position – that’s a stupid argument – however, I do believe that people can progress to a point in their career where they wouldn’t be challenged or happy by doing certain duties even though they are perfectly capable of doing so.  Regardless, the impetus is on you to sincerely sell an employer on the fact that you want to take a step back in responsibility.  The key is that you have to WANT to do so – you can’t just be willing to do so. 

The other thing that is important in this area is that you need to be careful what you share about yourself until you find out what the company is looking for.  I talk to many people that lead off a conversation by telling me that they are a terrific leader, that they like a big challenge, that they are motivated to grow and succeed in their career.  Then when they find out that the position is lower level, doesn’t have management or leadership, is transactional, etc – they tell me how they would accept something like that too.  Here’s the problem.  Employers don’t want employees  that look at their job or organization as acceptable – it’s really pretty insulting.  You have to sell them on why this would be good for you and why it would be good for them.  Be excited.

2. Trying to Change Industry or Position
I work with a lot of people that after finding that there are not opportunities in their present field or position that decide to make a transition to a different industry or position.  I don’t have an opinion either way about if this is a good move or a bad move.  I’ve seen successes and failures for both.  However, I can  tell you that there seems to be a direct relationship between the unemployment rate and employers open mindedness when hiring someone.  When there are less people on the market employers are  generally less open to out of the box solutions – for some reason there is  this perception  that it is more likely that the perfect person with the perfect experience is out there waiting to be hired.

However, you can make this work.  The solution is to look at your transferable skills and sell them up.  Think about the objections that the employer will raise – overcome them before they ask them.  The key is that you need to have a persuasive argument built up – you can’t just say – “I know I can do this.” – My mom used to tell me that I was the cutest boy in the school and that statement carries the same weight.  There is one other point to this that you need to know.  There will be companies out there that will not consider you – they just won’t.  Because of this you need to reach out to a higher number of places knowing that if the normal positive response to your resume is 1 in 5 it will more than likely be 1 in 10 or 20.

3.  Convincing Someone You Will Take Less Money
I get this one – you need a job – you were making a comfortable living and had money left over.  Now that you have a problem you can make it work with less income.  Here’s the problem – companies have a perception that if they hire someone for a significantly lower salary than their previous job that the person will either continue to look or will be generally unhappy.  I’ll be honest – there is probably some truth here in some cases.  That said, I do believe that people are not always motivated by money.  If you truly are willing to take a step back you need to do some convincing.

I’ve written extensively in the past about how to ask for more money – essentially you have to build a case.  The same goes for taking a step back.  You have to tell them why  - I’m OK with less money because…:
  • I’m going to work less hours
  • I’m saving a ton of money with my commute
  • I’m going to get to see my family more
  • It’s worth it to like my job and be happy

4.  Relocation
This is another situation where companies have a preconceived notion.  For some reason there is a belief that when the economy is bad, there are droves of people that are willing to uproot their entire family, move to a foreign place and then when things get better they will rush back home.  It doesn’t work like this.  However, I can  tell you that things are generally less likely to work out if the only reason you move somewhere is for a job and a job only.  In order to overcome this you need to pro-offer why you want to live in a specific place.  You can use things like:
  • I’ve visited there several times and it is my dream to live there
  • We have family in the area and want to get closer
  • I’ve got some friends in the area
  • We are tired of living in the big city – I’m looking to improve my lifestyle

Whatever you do – DO NOT use the following:
  • I’ll move anywhere – nobody likes a nomad
  • I’m really tired of the weather up here – many are skeptical that you would sever your relationships with all of your family and friends solely because of three months of snow.

5.  Overcoming Employment Gaps
For some reason there is an inherent fear that having been out of work for a long time or having spotty employment over the past couple of years is a real detriment.  To a degree it can hurt you.  However,  this in itself does not make you broken as I and many others refuse to believe that the 10% that have been unemployed (more like 17% total) are somehow inherently unemployable.  However, you still need to be able to talk about in a way that makes you look good.  When you are asked about it you need to tell them the truth.  I spent the better part of X years/months looking for a new job.  However, you can’t just end there – make it a positive – turn it into some lemonade.  Follow up by saying, “it was really difficult but I did the best I could to make the most of my time.  I got to spend more time with my kids, volunteer at X. finish up all of my projects – It’s been great but I’m really excited to get back to work for something great like this!”

Even if it is the truth here is what you can’t say:
  • I decided to take a break – even if this is the case – turn it into a positive – I focused on this while keeping an eye out for something like this
  • I just gave up

Last point here.  Many people took jobs outside of the industry to remain employed and often did retail or other things that paid them drastically less.  You should not hide this – most employers will respect that you were willing to do whatever you could to get by.  If this is the case you need to put it on your resume but structure it so that your relevant experience is on top.

So!  That’s my thoughts on that.  Let me know if you agree or have any comments or suggestions.  As always you can email me at sthompson@insurance-csg.com!

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Friday, October 21, 2011

5 Dumbest Things You Can Say in an Interview Part II

Welcome back!  This week I've been discussing some of the stupid things people say in interviews and how it can hurt them.  To recap the first three were:

  1. Being Negative
  2. Saying that you aren’t really looking
  3. Making Arrogant Statements

You can read the entire first part here:


Moving on to #4 on our list…

4.  Bringing Up Controversial or Inappropriate Topics

First let me say that I think that it is terrific that you are a liberal/conservative Jewish/Christian/Muslim transsexual.  That said this is your business and not your interviewers.  It is incredibly arrogant and ignorant to assume that any and all people that you meet hold the exact same values as you.  When interviewing it is really important to steer clear of controversial or deeply personal subjects.  If you offend the interviewer then you will not get the job.  Period.  End of story.  Some of the subjects you want to avoid are:
  • Politics
  • Religion
  • Sex
  • Race
I’m going to go a little deeper here on this one and speak specifically to insurance.  For some reason it has become fashionable to speak poorly about the President of the United States.  Often times I hear people say some pretty negative stuff about him in response to healthcare reform.  I’m not sure why people think that this is OK – but it isn’t.  I’m personally not a fan of healthcare reform – I have my reasons.  However, just because there are people on TV lobbing hate filled grenades at each other (I’m talking to both sides of the aisle here) doesn’t mean it is appropriate in an interview.  Be professional, polite and avoid these subjects.

Your other option is to share your worldview as much as you can and wait for that other liberal/conservative Jewish/Christian/Muslim transsexual with your exact same values to be hiring effectively cutting out 90% of the other jobs out there.

5.   Asking about Non-Job Related Things

So you are interviewing for this great job.  The interview is going great.  You are a perfect fit, the culture is great, it’s close to your home, you like your potential new boss.  As they begin to wrap up the interview you are asked if you have any questions.  What do you do?  Unfortunately, many people fail in this area miserably and start asking questions that have very little to do with the actual job.  They start asking about the salary, benefits, vacation… even the parking situation.  This is really dumb for two reasons and I’ll tell you why.

First of all it looks tacky and makes it appear that you are more concerned about these “little things” rather than the job.  We live in a culture that is incredibly weird and unfortunately companies and candidates are bound by different rules.  It is completely OK for a company to ask your salary expectations.  It is not OK for you to ask the same of the company.  It is hypocritical but it is the way of the world.  Additionally, we have some crazy ideals that people cling to.  One of them is that you should take a job for the “right” reasons.  I’m here to tell you that compensation and benefits are a right reason.  However, it isn’t’ seen this way by most employers so beware.

The second reason is more philosophical.  When you are in an interview you have a finite amount of time to make a lasting impact and to sell yourself.  Wasting this time to get transactional information is just plain stupid.  If you have questions about stuff like this you can always follow up with an email. Instead you should come up with a great, insightful question about the company that shows you did your research and that you are thinking about this job.  If  you can’t do that then at least ask the interviewer why they like working for the company.  People feel good when they talk about themselves and it will help them think of you more favorably.

That’s all I have for today.  Happy Interviewing.  As always feel free to email me with any questions, concerns or suggestions at sthompson@insurance-csg.com.

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Monday, October 17, 2011

5 Dumbest Things You Can Say In an Interview

Dumb and stupid are bad words in my household.  Just ask my daughter Ava – when I let one of these words slip I’m often reminded that “we don’t say that word, Daddy.”    However, there are certain things you can say in an interview that are just plain dumb or stupid or idiotic.  I’ve brought some of these things up before but thought I’d go a little ore in depth.  While each of these things won’t guarantee that you won’t get the job, I cam promise you that they won’t help.



1.  Anything Negative – Whatsoever!!!!

In our culture we value a positive attitude and it is extremely taboo to say something negative about your previous or current employer.  This creates a catch-22 as your future employer always want to know why you are leaving or why you are looking to leave.  The trick is that you need to be honest while also keeping positive.  This just gave me an idea for next weeks blog so I won’t go into further depth here.  Keeping on track here are the types of statements that you want to avoid:

“My boss is an a$$hole.”

“The culture makes we want to die.”

“I hate going to work everyday.”

While all of these things might be true, you can’t share this or anything that might make someone believe you feel this way.  So, craft a response that focuses on how this position will fulfill your needs and goals and just say that you are ready to move on and start the next chapter of your life.

Bonus Piece of Advice:  Practice this talk in a mirror.  In order to be convincing your body language needs to be positive too.  If you can’t say thing positively with a straight face or with a smile then you need to work harder.

2.  I’m Not Really Looking

So some recruiter or friend calls you and tells you about this terrific job that you are perfect for.  BUT – you are happily employed.  This is a good situation to be in.  There is nothing wrong with letting a potential employer know that you are well valued and don’t need a new job.  However, being excited about an interview and new opportunity doesn’t change this.  I’ve seen many people act indifferent in an interview to try and get some kind of upper hand in the bargaining process.  Let me tell you -  this makes you look stupid.  If you don’t need a job and you are only marginally interested then why are you even interviewing?

Again, if you are happily employed you can and should let the company know this.  However, don’t oversell it!  If you spend more time talking about how much you don’t need this job they will assume that you aren’t very interested.

3.  Overly-Presumptive or Arrogant Statements

This is one of my favorites – only because it fails every time.  Companies like confident people.  They don’t like arrogant, self-centered people.  You can appear this way in two ways.  First, you can toot your own horn to a ridiculous level and make it seem that all of your success is in spite of your previous or current employer.  Statements like this will turn someone off:

“I’m confident that I’m a perfect fit for this.” – Really – we’ve only talked about this for 10 minutes – how could you know this?

“I was the top person in the organization.” – try to let your numbers speak for themselves instead.

Another common error in this vein is to make small feats seem stupendous.  If you were awarded the top salesperson of the year two years in a row don’t make a big deal about the July Salesperson of the Month award you got in 2007.

Secondly, you can start acting like you know that they will offer you the job midway through the first interview.  Questions like:

“So when do I start.”

“I can see that I’ll be a great fit here, why wouldn’t you hire me?”

“Where’s my office going to be?”

Other errors in this line of thought are to become too comfortable in the interview and start making statements as if you had the job.  There is nothing wrong with some hypotheticals but it seems arrogant to assume you have the job and don’t give ample respect to the process.


4.  Bringing Up Controversial or Inappropriate Topics

First let me say that I think that it is terrific that you are a liberal/conservative Jewish/Christian/Muslim transsexual.  That said this is your business and not your interviewers.  It is incredibly arrogant and ignorant to assume that any and all people that you meet hold the exact same values as you.  When interviewing it is really important to steer clear of controversial or deeply personal subjects.  If you offend the interviewer then you will not get the job.  Period.  End of story.  Some of the subjects you want to avoid are:
  • Politics
  • Religion
  • Sex
  • Race
I’m going to go a little deeper here on this one and speak specifically to insurance.  For some reason it has become fashionable to speak poorly about the President of the United States.  Often times I hear people say some pretty negative stuff about him in response to healthcare reform.  I’m not sure why people think that this is OK – but it isn’t.  I’m personally not a fan of healthcare reform – I have my reasons.  However, just because there are people on TV lobbing hate filled grenades at each other (I’m talking to both sides of the aisle here) doesn’t mean it is appropriate in an interview.  Be professional, polite and avoid these subjects.

Your other option is to share your worldview as much as you can and wait for that other liberal/conservative Jewish/Christian/Muslim transsexual with your exact same values to be hiring effectively cutting out 90% of the other jobs out there.

5.   Asking about Non-Job Related Things

So you are interviewing for this great job.  The interview is going great.  You are a perfect fit, the culture is great, it’s close to your home, you like your potential new boss.  As they begin to wrap up the interview you are asked if you have any questions.  What do you do?  Unfortunately, many people fail in this area miserably and start asking questions that have very little to do with the actual job.  They start asking about the salary, benefits, vacation… even the parking situation.  This is really dumb for two reasons and I’ll tell you why.

First of all it looks tacky and makes it appear that you are more concerned about these “little things” rather than the job.  We live in a culture that is incredibly weird and unfortunately companies and candidates are bound by different rules.  It is completely OK for a company to ask your salary expectations.  It is not OK for you to ask the same of the company.  It is hypocritical but it is the way of the world.  Additionally, we have some crazy ideals that people cling to.  One of them is that you should take a job for the “right” reasons.  I’m here to tell you that compensation and benefits are a right reason.  However, it isn’t’ seen this way by most employers so beware.

The second reason is more philosophical.  When you are in an interview you have a finite amount of time to make a lasting impact and to sell yourself.  Wasting this time to get transactional information is just plain stupid.  If you have questions about stuff like this you can always follow up with an email. Instead you should come up with a great, insightful question about the company that shows you did your research and that you are thinking about this job.  If  you can’t do that then at least ask the interviewer why they like working for the company.  People feel good when they talk about themselves and it will help them think of you more favorably.

That’s all I have for today.  Happy Interviewing.  As always feel free to email me with any questions, concerns or suggestions at sthompson@insurance-csg.com.

As always please let me know if you have any questions or comments.  I can be reached by email at sthompson@insurance-csg.com.  I’ll see you then!

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Monday, October 3, 2011

Six Tips For Preparing For An Interview Part I

Hi All! This week I thought I’d go back to basics and cover some things that we all think we know.  Before I start sounding like the adults in a Peanuts cartoon – please listen.  This stuff is really important.  The basics in an interview are what set the winners apart from the losers.  The reason:  If you can’t do the simple stuff right an employer will assume that you can’t do the important more complex stuff – like breathing….

So below are six tips for preparing for an interview.   Getting these right will not get you the job.  However, getting  these wrong will cost you the job!

1.  Check out Social Networking

Many interviewers look at people’s social networking to get a feel for them before an interview.  I have no doubt that this practice will increase.  Honestly, I think that you should be way ahead of the curve and have already taken all of those pictures down when you decided to look for a new job but if you haven’t yet.  

Your future employer does not want to know how fun
you were in college...

Make sure you do so before the interview.  Also – do a quick Google search of your name.  Make sure that there isn’t another person with your name out there writing horrible things.  If there is you can’t do anything about it but you can be aware of it and be prepared to deal with it. 

2.  Research the Company

This is one place where people really stumble.  Nothing ends an interview more quickly than admitting that you don’t know anything about the company.  It is not acceptable to say I meant to research you but I was too busy.  With this in mind you need to know what the interviewer is looking for.  They don’t want a ten minute report about all of the information that you found – they work there…

Organizations simply want to know that you took the time to do some research.  A good way to handle this is to make sure that you know about the company and its product.  From there look for something that interests you and answer their question with a question.

Example:

Interviewer:  So what do you know about the company?

Interviewee:  I have to say I was really impressed with your website.  You guys look like a top notch insurance agency.  I noticed that XYZ company placed a strong emphasis on your support of XYZ charity.  Why do you guys do that?

Boom!  You just nailed it.  You answered the question.  You made the interviewer happy because they get to do what everyone likes most – talk about yourself.  AND you can move on to the real point of the interview – why you are so awesome.

3.  Research the Interviewer

In most cases you will know the name of the person that you are interviewing.  In this day and age there is really no excuse to take this information and do some cyber-stalking.  Look up these people on LinkedIn and Facebook.  See if there are any common interests.  Find out where they went to college.  Find out if there is anything that you can use to your advantage. 

Use Care.  Don't look like this guy!


However, please heed my warnings.  You should keep the following things in mind:
  • It is only acceptable to acknowledge that you looked them up on LinkedIn or on their company website.  Don’t say that you looked them up on Facebook – this can weird them out.
  • Only use the information if you are given an in – don’t start the conversation by saying – I noticed you went to XYZ State University – did you like it there
  • Find a way to get the interviewer talking about themselves – people like this

Tips 4 – 6 can be found here:

Six Tips For Preparing for an Interview Part II

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As always please feel free to comment below or to send me an email at sthompson@insurance-csg.com.