Commercial Claims Specialist – Baton Rouge, LA

My client is a well respected independent agency that is looking for a strong claims consultant to work with their insureds in their transportation practice.  In this role the claims consultant would help negotiate with the carrier on behalf of insureds, advise on losses and act as their advocate throughout the entire process.  They are looking for a strong outgoing personality that is comfortable with a wide variety of losses including theft, accidents, work comp and general liability.  

Our client is an independent insurance brokerage with a unique employment opportunity.  This position is part of the agency's ongoing commitment to client service and value added resources for larger, complex commercial clients they insure in the transportation industry. The agency insures a wide variety of businesses with significant property and casualty exposures that require claims consultation before, during and after a claim occurs.  As a Commercial Claims Specialist you're responsible for facilitating the agency's property and casualty claims.  You'll participate in client meetings intended to educate insureds on the claims process.  You'll also advocate on their behalf by working closely with TPAs and insurance companies to resolve claims in a timely, efficient and client focused manner.  

Commercial Claims Specialist Responsibilities:

Serve as a liaison between the client and the insurance company in all phases of the commercial claims administration process with a focus on the agency's commercial trucking clients.

Respond to requests for information and coverage verification from insured, insurance carrier, third party claimants and investigators.

Outside times of active claims you'll work closely with the clients to review claims histories, work to close outstanding reserves in preparation for renewal, provide education on the claims process, participate in renewal presentations and discuss ways the agency can provide resources to mitigate future frequency and severity issues.

Ensure the timely production of reports with claims narratives, large loss reports and E&O claim handling to the executive team.

Commercial Claims Specialist Requirements:

Bachelor's degree or commensurate experience.

At least five (5) years of broad exposure to property and casualty claims as an adjuster or agency claims specialist.  

Exposure to the following claims: property, auto liability, physical damage, cargo and general liability.

Ability to see the claims process beyond the transaction; can manage expectations and create an action plan alongside the agency's producers and the insured.

Please contact Scott Thompson for immediate confidential consideration and additional details.  Email:  sthompson@insurance-csg.com  Phone:  515-987-0242 x455  See our website at, www.csgrecruiting.com/ins_opportunities.htm for a complete listing of nationwide opportunities.

Capstone Insurance Search Group is a search firm dedicated to the insurance industry. We work nationally with expertise that spans top executives, middle management and technical level positions. We can provide assistance with a variety of product lines to include Property and Casualty, Life, Health, Disability, Annuity, Employee Benefits and Pension. Our services exclusive to the insurance industry: Traditional Contingency solutions, Contract Employees solutions, Recruitment Process Outsourcing (RPO) and Customized Retained solutions. We will provide you with a service that is of the highest degree of confidentiality, professionalism and integrity.

KEYWORDS: commercial, property & casualty, claims; other title: Senior Claims Adjuster, Claims Consultant