This is a tremendous leadership opportunity for an experienced property and casualty insurance professional. Our client is a sophisticated, growth oriented insurance firm dedicated to achieving its goals recognizing in order to do so the appropriate leadership framework must be in place. This role, VP, Commercial Lines Operations, will take a very integrated approach with the executive, sales and administrative teams to help oversee the company's employees, internal processes and external relationships.
Vice President, Commercial Lines Operations Responsibilities
Management: Focus on the development of personnel (mostly client service, marketing and administrative support). Create a culture of growth as it relates to development and performance. Handle recruiting and training initiatives; address continuing education, perpetuation and infrastructure needs. Participate in achieving best practices goals. Make necessary improvements and adjustments in support offerings the sales team needs to obtain and retain new clients.
Operations: Create and execute organizational strategies addressing structural changes to policies and procedures, staff development and training, workflow and team capacity, effectiveness of technology/management systems and quality control. Monitor employee revenue metrics; benchmark industry trends regarding customer service quality; conducts audits.
Leadership: Play an important role in company marketing handling key insurance company relationships (setting up programs, negotiating contracts, development new proprietary products). Get involved in external vendor management including use of third-party administrators for claims and resource allocation. Help set departmental objectives; manage budgets.
Vice President, Commercial Lines Operations Requirements
Bachelor's degree is preferred; advanced education or professional insurance accreditation is highly desired. State insurance license.
At least 7-10 years of property and casualty insurance experience; most importantly is a track record of successful performance in a leadership capacity handling related operational duties.
Particular emphasis in recent roles must include employee development, organizational management, marketing, client deliverables and technology project management.
Please contact Scott Thompson for immediate confidential consideration and additional details.
Email: sthompson@insurance-csg.com
Phone: 515-987-0242 x 455
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